Digital Account Coordinator

Responsibilities

• Support the Account Executive and broader account team in the day-to-day management of the Lexus.com digital ecosystem, communicating project status, priorities, risks and next steps.
• Help manage ongoing Lexus.com maintenance, content updates and enhancements, including vehicle/model updates, offers, and other recurring business needs.
• Facilitate meeting management to support the team for both internal and client recurring meeting series.
• Assist the team with opening jobs and organizing monthly budget reports throughout the fiscal year.
• Coordinate across Lexus clients, internal agency teams, technology partners, dealer teams and other agency partners to keep workstreams connected and moving forward.
• Support digital experiences beyond Lexus.com, including dealer sites and partner platforms, helping maintain consistency across the broader Lexus digital ecosystem.
• Participate in project and operational meetings, coordinating materials and documenting key decisions, action items and follow-ups.
• Partner with Project Management on work orders, timelines, estimates, approvals and required Legal/stakeholder reviews.
• Develop a strong understanding of Lexus digital platforms, processes and partners, with curiosity and eagerness to learn emerging areas including SEO, GEO and AI/LLM-driven discovery.
• Proactively help troubleshoot issues, identify solutions, and determine the right people and next steps to keep work moving.

Requirements

• Prior professional experience preferred, including relevant internships or entry level roles in account management, marketing, advertising, or a related field.
• Education: Bachelor’s degree is required.
• This person must be highly organized, with a charismatic and varied communication style and professional writing abilities.
• Excellent presentation and communication skills are required; attention to detail is necessary; organizational abilities preferred; Excel, PowerPoint skills required; positive attitude; drive to learn; dedication; hard-worker.
• Ability to work in a fast-paced environment and have proficient multi-tasking skills.
• Ability to prioritize workload is required.
• Ability to present him/herself professionally is crucial.

Benefits

• We offer comprehensive benefits and ‘work perks’ like great options for medical / dental / vision insurance, 401(k) with company matching, unlimited PTO, generous paid parental leave, tuition reimbursement, family forming assistance reimbursement, pet adoption assistance + “pawternity” leave, etc.
• We have a hybrid work schedule
• We’re part of Publicis Groupe which is a huge global network, so there are many resources that come with that like Business Resource Groups for a variety of communities like Publicis Parents, VivaWomen, Egalité, etc.
• We give back to our communities with our annual Day of Good and volunteer opportunities throughout the year.
• We love to grow our talent and promote from within whenever possible, and we offer professional development trainings and regular structured performance reviews.
• We have a lot fun! We have a whole committee called “Team Fun” that plans parties and events for us to celebrate birthdays, holidays, cultural moments, etc.