Developer Relations - Content and Docs

San Francisco, CA (On-site)

$150K/yr – $250K/yrMid Level4+ years expFull time

Posted 7 weeks ago

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Job Summary

Own Chalk's developer docs from roadmap to live updates, turning complex code into accessible guides that power developers across Python, Rust, and similar stacks.

  • Documentation as a product: define the roadmap, measure success, and improve time-to-first-success and guidance quality.
  • LLM-native content: design retrieval-friendly docs and canonical examples so Claude, Cursor, and ChatGPT ship correct Chalk code.
  • Continuous feedback: mine tickets, calls, and AI logs to close gaps in days rather than quarters.

Job Description

Responsibilities - Own and scale Chalk's technical documentation: user guides, SDK and API docs, conceptual overviews, and example workflows. - Translate complex, low-level systems into elegant, accessible writing, reading production code to document with precision and empathy. - Treat docs as a product. Set the roadmap, define what good looks like, and measure it (time-to-first-success, ticket deflection, agent answer quality, GEO and AEO rankings). - Make Chalk's content LLM-native so Claude, Cursor, and ChatGPT can ship correct, current Chalk code on a developer's behalf. Information architecture, retrieval-friendly chunking, canonical examples, llms.txt, and clean versioning. - Design technical diagrams and educational content (tutorials, deep-dives, video scripts, runnable examples) that close the gap between "read about Chalk" and "ship with Chalk." - Build the feedback loop. Mine support tickets, sales calls, and AI search logs for gaps and close them in days, not quarters. - Keep docs living. Every product change ships with docs. Examples are tested in CI. Nothing rots. - Establish Chalk's technical voice and how we communicate as a company.
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Chalk

CHALK is a high-end hair salon, for men and women, offering quality services and products in a lively atmosphere that combines great looks, music, and art; empowering you to express your individuality.

Founded in 2019
Dubai, Dubai, ARE
13 employees (3 in marketing)