Dental Marketing account manager

Miami, FL (Remote)

$70K/yr – $90K/yrMid Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own dental client partnerships and drive ROI by turning marketing tactics into production for multi-location practices.

  • Own client relationships and ROI driven improvements across offers and service lines.
  • Own the conversion path from ad click to booked appointment and treatment acceptance via phone, scripts, and scheduling workflows.
  • Own cross-team collaboration with creatives and ads to turn leads into patients who show up and refer.

Job Description

Responsibilities

  • Serve as the main point of contact for dental clients — doctors, office managers, and treatment coordinators — building trust and long-term partnerships.
  • Lead monthly performance reviews covering campaign results, lead flow, cost per new patient, and front-desk call handling (we'll provide marketing-side training).
  • Identify opportunities for practices to improve marketing ROI — from optimizing new patient offers and service-line targeting (implants, ortho, cosmetic, sedation) to tightening the phone-to-appointment funnel.
  • Translate your dental marketing expertise into actionable strategies that grow production, not just lead volume — advising on offers, patient mix, and capacity.
  • Collaborate closely with our creative and advertising teams to ensure campaigns attract patients who show up, stay, accept treatment, and refer.
  • Coach practices on lead follow-up speed, call scripts, and scheduling workflows that convert marketing leads into kept appointments.
  • Manage an average portfolio of 30–40 dental clients across general dentistry, specialty, and multi-location groups.

Requirements

  • Proven experience in dental marketing, dental practice marketing, or a dental agency/DSO environment (minimum 2–3 years preferred), with a strong understanding of how marketing drives new patient acquisition and practice production.
  • Demonstrated ability to manage client accounts in the dental or healthcare marketing space, acting as a trusted advisor to dentists and practice owners.
  • Deep knowledge of the dental patient journey — from ad click to phone call to booked appointment to treatment acceptance — plus fluency in dental terminology, service lines, and day-to-day practice operations.
  • Understanding of key dental practice metrics: cost per new patient, show rate, case acceptance, production per visit, and patient lifetime value.
  • Strong relationship-building and communication skills — comfortable presenting results to doctors and getting buy-in from front-office teams.
  • Highly organized and proactive in managing multiple client accounts, follow-ups, and campaign deliverables — you take full ownership.
  • Familiarity with digital marketing tools, campaign platforms, analytics, call tracking, and dental-specific systems (e.g., practice management software, patient communication platforms) — training provided for any gaps.
  • Results-driven mindset focused on marketing ROI, new patient quality, and long-term client retention.

    Benefits

    • Be part of a fast-growing dental marketing company working with top practices and dental groups nationwide.
    • Use your dental industry expertise in a strategic, consultative, client-facing role — not a production seat.
    • Ongoing training in dental marketing, practice growth consulting, and front-office conversion strategy.
    • Remote flexibility with structured accountability.
    • Competitive salary + performance incentives tied to client retention and results.
    • Growth opportunities — our best account managers advance into senior consulting and leadership roles.
    Trivium logo

    Trivium

    B.TECH stands as a dynamic Egyptian narrative embodying innovation, expansion, and influence. Our story began in 1997 with the introduction of Egypt's first electronics retail concept, we pride in our unrivaled position, with a wide network of over 175 stores across Egypt. Our success is underlined by leading the digital retail revolution in the Middle East and introducing our unique financing solutions, which have played a pivotal role in gaining unparalleled popularity among the Egyptian market, which positioned us as the number one choice for consumers and cemented our status as a powerhouse of innovation and market expansion. Our dedicated team, now over 5k strong, reflects our strong growth strategy centered on digital transformation, technology integration, and achieving success across a variety of dynamic, high-growth business sectors.

    Founded in 1997
    Nasr City, Cairo, EGY
    4.2K employees (226 in marketing)

    Traffic Signals

    Monthly Visitors
    9M
    Traffic Source Mix
    Search
    21.2%
    Direct
    53.9%
    Referral
    17.5%
    Social
    6.7%
    Paid
    0.5%

    Headcount Trend

    Current headcount: ~4.2K

    Marketing Team

    Marketing Team Size
    192 (5% of company)
    Marketing Roles Posted (Last 30 Days)
    8