Requirements

• 5+ years of experience in a technical account management role, preferably at an SSP or Curation business.
• Strong understanding of programmatic advertising, SSPs, DSPs, and related technologies.
• Strong technical background with a deep understanding of DSP integrations and exchange platforms.
• Excellent customer relationship management skills, with a proven track record of championing customer needs and driving customer satisfaction.
• Ability to read, organize, and analyze large data sets to identify trends and develop actionable recommendations.
• Demonstrates fluency in AI tools to improve productivity, analyze data, automate workflows, solve problems, and drive operational efficiencies.
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills and the ability to troubleshoot technical issues effectively.
• Internet savvy and strong proficiency in office productivity tools (Gmail, Google Apps, Confluence/JIRA, Salesforce CRM)
• High proficiency in Microsoft Excel, Google Sheets (Vlookups, Formulas, pivot tables, etc)

Benefits

• Benefits available to eligible employees include medical, dental, and vision insurance; paid holidays; flexible paid time off; paid medical leave; paid parental leave; short- and long-term disability coverage; life insurance; 401(k) plan participation with company match; commuter benefits; and other wellness and employee support programs.