Responsibilities

• Develop and implement marketing strategies to increase awareness of the agency’s DDA services across Maryland.
• Establish and maintain relationships with DDA support coordinators, case managers, residential providers, and other referral sources.
• Attend DDA-related meetings, community events, resource fairs, and networking opportunities to promote services.
• Educate families, guardians, and individuals with developmental disabilities about available programs and supports.
• Track and follow up on all referrals, inquiries, and marketing leads.
• Maintain accurate documentation of outreach activities and referral pipelines.
• Collaborate with the internal team to ensure smooth intake and onboarding of new clients.
• Stay up to date with Maryland DDA regulations, service models, and provider requirements.
• Meet or exceed monthly referral and enrollment targets set by management.

Requirements

• High School Diploma required; Associate’s or Bachelor’s Degree preferred in Marketing, Human Services, Business, or a related field.
• Experience in marketing, outreach, or business development (preferably in healthcare, home care, or developmental disability services).
• Knowledge of Maryland DDA programs and regulations strongly preferred.
• Excellent communication, interpersonal, and networking skills.
• Ability to work independently and manage time effectively.
• Valid driver’s license and reliable transportation required.

Preferred

• High School Diploma required; Associate’s or Bachelor’s Degree preferred in Marketing, Human Services, Business, or a related field.
• Experience in marketing, outreach, or business development (preferably in healthcare, home care, or developmental disability services).
• Knowledge of Maryland DDA programs and regulations strongly preferred.
• Strong relationship-building and networking skills.
• Professional presentation and public speaking ability.
• Organized, detail-oriented, and goal-driven.
• Culturally sensitive and able to work with diverse populations.

Benefits

• 401(k)
• Competitive salary
• Flexible schedule