Responsibilities

• Work with the client daily to identify needs and expectations
• Provide frequent and detailed updates to Account leadership to flag potential issues and proactively problem solve.
• Work closely with Data Science, Analytics, and Engineering to access and define timelines, goals, and manage progress.
• Identify key stakeholders and disseminate information as necessary
• Present/communicate progress and outcome of projects to clients and determine best next steps
• Facilitate internal and client reviews, update status documents, legal routing, contact reports, and meeting coordination
• Show solid knowledge of the client’s business (including pricing, product, sales, marketing channels, strategies, and competitive landscape)
• Oversee the efforts of junior staff

Requirements

• 6-8 years of experience in a client services function within a Digital Marketing, Advertising or Business-related field.
• Must have working-knowledge of identity resolution, data security principles and customer data management.
• Knowledgeable in MS software, Word, Power Point, and Excel
• Strong presentation and communication skill
• Strong project management skills and ability to develop and implement new processes
• Ability to stay organized and manage multiple projects efficiently
• Motivated team player
• Ability to assess a situation and make sound judgment calls / recommendations
• Foster positive relationships with clients, external partners, and internal teams
• Know how to wear many “hats”

Benefits

• Access to our health benefits
• Paid sick days
• 401k match
• On-site Barista
• Beautiful campus across from the Pacific Ocean