Customer Service Representative (Email & Chat Support) - Remote
TEKsystems
Madison, WI (Remote)
In-houseContractEntry level
4 days ago
Customer Support Representative
Milwaukee, WI (On-site)
$47K/yr – $60K/yrFull time
Posted 5 weeks ago
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Job Description
Job Title: Customer Support Representative
Location: Milwaukee, WI
Job Type: Full-Time
Join a Growing Team in the Heart of Milwaukee!
Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential right here in Milwaukee, we’d love to meet you.
We’re expanding our team and looking for a motivated Customer Support Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.
About the Role
As a CSR, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.
If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.
What You’ll Do
- Provide friendly, face-to-face customer support
- Listen to customer needs and recommend products, upgrades, or solutions
- Answer questions about pricing and services with confidence and clarity
- Meet and exceed individual and team performance goals
- Stay knowledgeable about client products and promotions
- Represent our company with professionalism and enthusiasm
What We’re Looking For
- 1–3 years of experience in customer service, hospitality, events, or a related field
- Strong communication skills (written and verbal)
- Ability to think on your feet and stay composed under pressure
- Organized, detail-oriented, and dependable
- Positive attitude and team-first mindset
- Passion for delivering standout customer experiences
Why Join Us?
- Competitive pay and benefits
- Opportunities to travel to live events (when applicable)
- Fun, collaborative team culture
- Clear advancement opportunities in customer experience and events
- Exposure to exciting, nationally recognized brands
- A chance to grow your career
Ready to Apply?
We’re conducting virtual interviews this week via Zoom and would love to connect with motivated candidates in the Milwaukee area.
Submit your resume today and take the next step in building a career where your personality, drive, and passion truly matter.
Vintage Alignment
Vintage Alignment is a Waukesha, Wisconsin based organization focused on leadership development, professional growth, and real-world experience. The company operates on the belief that meaningful progress comes through accountability, consistent effort, and learning directly from real environments.Our work centers on direct engagement and professional development through structured development pathways. Rather than relying on hierarchy or titles, Vintage Alignment emphasizes responsibility, initiative, and practical learning. Individuals are encouraged to build skills through experience, collaboration, and continuous improvement.A core part of the Vintage Alignment approach is in-person engagement and one-to-one communication. Working in live environments allows our teams to develop strong communication skills, adaptability, and the confidence to lead under changing conditions. Every interaction is an opportunity to learn, refine approach, and build lasting professional capability.The culture at Vintage Alignment is built around collaboration, reliability, and shared responsibility. Team members work closely together, gaining exposure to real challenges while developing leadership and problem-solving skills. Growth is achieved through consistent performance, feedback, and the willingness to take ownership of outcomes.Through structured development programmes and leadership pathways, Vintage Alignment supports individuals who are committed to improving their professional capabilities and building long-term careers. The focus is always on real progress, practical experience, and the steady development of leadership potential.Based in Waukesha, WI, Vintage Alignment continues to create an environment where people can grow through experience, engagement, and accountability.
