📞 Customer Support Representative – Full Time | Remote | US Time Zone

At DTC Vikings, we build and scale direct-to-consumer brands that connect with real people. Behind our portfolio of wellness and lifestyle products — including Norse Organics and Froya Organics — there’s a team that genuinely cares about every customer experience.

We’re looking for a warm, empathetic Customer Support Representative to be the human voice our customers love to hear.

Responsibilities:

• Handle inbound and outbound customer calls with professionalism and care

• Resolve inquiries and provide solutions in a timely, friendly manner

• Represent our brands with empathy, patience, and genuine dedication

Requirements:

• Fluent English speaker

• Natural communicator — you make people feel heard and valued

• Calm, solution-oriented, and kind under pressure

• Available during US business hours

• Previous customer service experience is a plus

Details:

• Full-time

• 100% remote

• US time zone

If you believe great customer care is an art, we’d love to meet you.