Customer Support Assistant

Cincinnati, OH (On-site)

$16/hr – $26/hrEntry LevelFull time

Posted 2 months ago

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Job Summary

Own integrated external communications by shaping messages across newsletters, press, and social channels, while coordinating media relations and events to protect and elevate the brand.

  • Define and execute cross-channel messaging strategies aligned with organizational goals.
  • Create and distribute compelling content for newsletters, press releases, and social media.
  • Coordinate media relations and public events, ensuring consistent messaging across teams.

Job Description

Responsibilities

  • Develop and implement communication strategies aligned with organizational goals.
  • Create, edit, and distribute engaging content for newsletters, press releases, and social media platforms.
  • Manage social media accounts and monitor engagement to enhance brand presence.
  • Coordinate and schedule media relations activities and public events.
  • Collaborate with internal teams to ensure consistent messaging across all communication channels.

Requirements

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and work efficiently under pressure.
  • Empathy and patience when dealing with customers.

Preferred

  • Familiarity with customer support software and CRM systems is a plus.

Benefits

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients
Limitless East Marketing logo

Limitless East Marketing

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

Founded in 2015
Miami, Florida, USA
21 employees (1 in marketing)

Headcount Trend

Current headcount: ~21

Marketing Team

Marketing Team Size
1 (5% of company)
Marketing Roles Posted (Last 30 Days)
10