Customer Success Manager

Centennial, CO (Hybrid)

$60K/yr – $70K/yrMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive day-to-day client management and end-to-end campaign execution for a digital marketing agency, coordinating internal teams and delivering on strategy.

  • Own day-to-day liaison, coordinating campaigns across internal teams to hit timelines, budget, and scope.
  • Must-have: 2+ years in client-facing digital marketing with GA4, SEMrush, and ad-platform experience.
  • Standout: Onboarding and cross-team coordination to scale campaigns.

Job Description

Responsibilities

  • You’ll serve as the day-to-day liaison between your clients and our internal service teams, ensuring that every campaign is executed on time, on budget, and in line with strategy.
  • You’ll be the engine that keeps things moving and improving—and the trusted advisor that keeps clients informed, engaged, and confident.
  • You’ll serve as the primary point of contact for your clients, building relationships, leading strategy, and ensuring seamless execution across campaigns.
  • You’ll take the lead on client onboarding, gathering key details, aligning expectations, and setting each partnership up for success.
  • Day to day, you’ll coordinate deliverables and timelines across internal teams, oversee quality assurance, and ensure every project stays within budget and scope.
  • You’ll analyze performance data using tools like GA4, Google Search Console, Google Business Profile, and SEMrush to uncover insights, track KPIs, and recommend strategic next steps.
  • You’ll proactively deliver campaign updates and performance reviews while identifying new opportunities for client growth and retention.

Requirements

  • 2+ years of experience in a digital marketing agency or similar client-facing role
  • Hands-on experience with: Google Analytics (GA4)
  • Google Search Console
  • Google Business Profile
  • SEMrush or similar SEO tools
  • Google Ads, Facebook Business Manager, and WordPress
  • Strong organizational and time management skills—you're a pro at juggling multiple priorities without missing a beat
  • Confident communicator with the ability to explain digital strategy and data to non-technical stakeholders
  • Experience managing projects from kickoff to delivery, including timelines, QA, and budgets
  • Detail-oriented, deadline-driven, and solution-focused

Preferred

  • Experience in working with healthcare industry clients

Benefits

  • Competitive salary: $60,000–$70,000
  • Simple IRA with company match
  • Health, dental, and vision insurance
  • Paid time off + holidays
  • Work from home flexibility and a conveniently located office in Centennial, CO
Get Found Fast logo

Get Found Fast

We are digitally focused & people oriented.At Get Found Fast, we build long lasting relationships & strong digital presences for and with our clients. We provide strategic consulting for:- Search Engine Optimization (SEO)- Website Design- Pay-Per-Click (PPC). We are the one-stop-digital-shop for all your internet marketing. We know what it takes for you to Get Found Fast!Every business needs to have an organized and intelligent strategy in place to maximize their exposure. We are a company that actively works all three areas - Web, SEO and PPC. We are leaders in marketing and work with you to become leaders in the industries you serve. We are located in the Denver area, but we help clients nationwide Get Found Fast. Call us today at 888-474-7276.

Founded in 2010
Englewood, Colorado, USA
16 employees (9 in marketing)

Traffic Signals

Monthly Visitors
234
Traffic Source Mix
Search
40.7%
Direct
38.5%
Referral
14.1%
Social
3.7%
Paid
2.1%

Headcount Trend

Current headcount: ~16

Marketing Team

Marketing Team Size
7 (44% of company)
Median Career Experience
14 years
Median Tenure
15 years
Marketing Roles Posted (Last 30 Days)
1