Customer Service Representative

Cleveland, OH (On-site)

Salary Not AvailableEntry LevelFull time

Posted 1 month ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own frontline brand presence at live events and pop-ups, turning conversations into sign-ups and sales in a fast-moving, metrics-led promo program.

  • Customer-facing events: represent brands in high-footfall venues and drive authentic interactions.
  • Conversions: convert conversations into sign-ups and purchases with immediate follow-up.
  • Team motion: thrive in a performance-driven environment with coaching and rapid progression.

Job Description

Responsibilities

  • Speaking directly with customers at events and pop-up campaigns
  • Turning conversations into sign-ups and sales
  • Representing brands in high-footfall environments
  • Building confidence in sales, communication, and customer engagement
  • Working in a fast-moving, performance-focused team
  • Developing real-world experience in face-to-face marketing and sales
  • Supporting live events, pop-up campaigns, and customer-acquisition promotions throughout the city

Requirements

  • Experience or interest in customer service
  • Experience or interest in retail or hospitality
  • Experience or interest in sales or promotions
  • Experience or interest in events and brand ambassador work
  • Experience or interest in marketing or business development
  • Experience or interest in public-facing roles

Benefits

  • Ongoing sales coaching and mentorship
  • Clear progression opportunities
  • Supportive and competitive team culture
  • Hands-on experience in sales and customer engagement
Cleveland Canvass logo

Cleveland Canvass

We are an experiential marketing company that works exclusively with nonprofit organizations. We support our partners by handling their branding, outreach, donor engagement, event coordination, and public-facing communications.Nonprofits bring us in to help them connect with the public in meaningful ways — whether through events, campaigns, or day-to-day outreach. We take care of the planning, logistics, and on-the-ground work so they can focus on their mission.Our goal is to represent each organization clearly, respectfully, and effectively in every interaction.

Colorado, Kansas, USA
6 employees

Traffic Signals

Monthly Visitors
1.6K
Traffic Source Mix
Search
32.5%
Direct
41.9%
Referral
12.7%
Social
10%
Paid
1.8%

Headcount Trend

Current headcount: ~6