Responsibilities

• Collaborate with our leadership team to develop and execute impactful marketing campaigns across social media, email, and community outreach channels.
• Unleash your creativity to craft compelling content for social media posts, newsletters, and promotional materials that capture the excitement of STEM education.
• Monitor and report on enrollment metrics, providing valuable insights to fine-tune our marketing strategies.
• Support the planning and promotion of STEM events, enrichment programs, and outreach initiatives that inspire young minds.
• Assist in lead generation campaigns and follow up with prospective families to guide them through the enrollment process.
• Be the friendly face and helpful voice of S2STEM, serving as the primary point of contact for parents, students, and visitors.
• Handle inbound inquiries (phone, email) with a smile, schedule center tours, assist with enrollments, and support new families through a seamless onboarding experience.
• Foster strong relationships with parents and students through clear, responsive, and empathetic communication.
• Assist with customer enrollments, billing, and day-to-day operational tasks in collaboration with our Operations Director.

Requirements

• A Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience).
• 2-5 years of experience in customer service/ front office and marketing roles (internships count!).
• A genuine passion for education and experience working with children.
• Proficiency in social media platforms, Canva, Adobe Creative Suite, and digital marketing tools.
• Tech-savvy skills with Microsoft Office, Google Workspace, and various office tools.

Preferred

• Bonus points for prior experience in education, STEM, or after-school programs.