Responsibilities

• Lead and coordinate customer reference activities with internal and external teams across case studies, videos, presentations, campaigns, and events.
• Act as a trusted storytelling partner to cross-functional teams including corporate/ product marketing, PR/AR, sales, and customer success.
• Demonstrate exceptional organizational skills to juggle multiple customer marketing programs in a fast-paced environment.
• Build and maintain relationships with customers to drive ongoing engagement and advocacy.
• Craft customized messaging for diverse channels and audiences.
• Influence programs that drive Sales adoption of the ReferenceEdge reference tool.
• Use Salesforce and ReferenceEdge to manage nominations, track progress, and report milestones.

Requirements

• A bachelor’s degree in Communications, Marketing, or related fields
• Minimum of 5+ years in B2B Customer Marketing/Advocacy
• Minimum of 2+ years creating customer stories
• Excellent writing, communication, and presentation skills
• Experience working with cross-functional teams
• Demonstrated ability to achieve close alignment with sales

Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs