Glean

Customer Marketing Lead, Community

San Francisco, CA (Hybrid)

$160K/yr – $215K/yrSenior Level8+ years expFull time

Posted 4 weeks ago

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Job Summary

Own community strategy and programs for a B2B SaaS platform, turning engagement into adoption and product feedback.

  • Community Strategy & Programs: Own day-to-day engagement, programming, content, and moderation to keep admins and power users active and informed.
  • Cross-functional Enablement: Partner with CS, Product Marketing, and Support to translate roadmaps into clear customer emails, posts, and scalable enablement.
  • Feedback Loops & Metrics: Build loops from the community into Product and GTM; track membership, engagement, and adoption impact to prove business value.

Job Description

Own community strategy and programs for a B2B SaaS platform, turning engagement into adoption and product feedback.

  • Community Strategy & Programs: Own day-to-day engagement, programming, content, and moderation to keep admins and power users active and informed.
  • Cross-functional Enablement: Partner with CS, Product Marketing, and Support to translate roadmaps into clear customer emails, posts, and scalable enablement.
  • Feedback Loops & Metrics: Build loops from the community into Product and GTM; track membership, engagement, and adoption impact to prove business value.

Glean

Work AI for all. The Work AI platform connected to all your data. Find, create, and automate anything.

Founded in 2019
Palo Alto, California, USA
1.3K employees (83 in marketing)
glean-it.com/glean

Traffic Signals

Monthly Visitors
6.4M
Traffic Source Mix
Search
31%
Direct
63.4%
Referral
4.9%
Social
0.4%
Paid
0.3%

Headcount Trend

Current headcount: ~1.3K

Marketing Team

Marketing Team Size
59 (5% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$768.2M
Last Raise
Series F, 6 months ago