Smart emy

Customer Experience & Marketing Coordinator (Events, Social Media, In-Store Engagement)

Orange Park, FL (On-site)

$16/hr – $22/hrEntry Level1+ years expFull time

Posted 3 months ago

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Job Summary

Coordinate in-store events, content creation, and customer engagement for an on-site retail dog store; lead social posts, daily content capture, and family-friendly guidance.

  • Plan events, manage social content, and nurture customer relationships.
  • Must-have: comfortable talking to people and basic social media skills.
  • Standout: on-site event coordination with sales and community focus.

Job Description

Responsibilities

  • Plan and coordinate in-store and mall events (puppy yoga, educational sessions, amateur puppy photos, promotions, community events)
  • Build relationships with mall management and local businesses
  • Create and post social media content (photos, videos, reels, stories)
  • Capture daily content in-store (puppies, customers, behind-the-scenes)
  • Manage and send email and text campaigns to our customer database
  • Engage with customers in-store, answer questions, and create a welcoming experience
  • Help guide families through the process of finding the right puppy when needed
  • Maintain a clean, organized, and positive store environmen.

Requirements

  • Outgoing, friendly, and comfortable talking to people
  • Organized and able to follow through on tasks
  • Creative eye for content and social media
  • Comfortable using (or learning) email/text marketing systems
  • Reliable and consistent—this role requires follow-through
  • Comfortable being part of a sales-focused retail environment
  • Retail or customer service experience preferred

Preferred

  • Content creation/Social Media: 1 year (Preferred)
  • Promotions/Outreach: 1 year (Preferred)
  • Retail Sales : 1 year (Preferred)

Benefits

  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement