Customer Executive & Community Marketing Manager

Sunnyvale, CA (Remote)

$180K/yr – $210K/yrSenior Level10+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own and scale executive engagement programs across premier events, C-suite communities, and a global ambassador network to accelerate deals, influence pipeline, and infuse the voice of customers into product and PR moments.

  • Executive Programs: scale LEAPs, create an executive track at swampUP, and launch a global Executive Customer Ambassador Program.
  • Community Growth: expand online and in-person communities to drive product adoption and long-term loyalty.
  • Pipeline Influence: embed executive engagement and peer networking into the core sales funnel and cross-functional initiatives.

Job Description

Responsibilities

  • Scale the JFrog Executive Summit and Advisory Boards (LEAPs) into premier, high-impact environments that accelerate strategic deal velocity.
  • Lead the creation and execution of a new executive track as part of JFrog’s annual customer event swampUP
  • Launch and cultivate an exclusive CISO and CIO community focused on securing the software supply chain and navigating AI governance.
  • Architect a global Executive Customer Ambassador Program to turn power users into vocal advocates and influential storytellers.
  • Drive measurable pipeline influence by embedding executive engagement and peer-to-peer networking into the core sales funnel.
  • Catalyze community growth across digital (slack, whats app) and in person activities (executive roundtables, regional meetups) to foster organic product adoption and long-term loyalty.
  • Lead cross-functional initiatives with Sales, Product, and CS to amplify the "voice of the customer" in every strategic launch and PR moment.

Requirements

  • 10+ years of experience in Customer Marketing, Executive Programs, or Community Leadership within the SaaS/DevOps ecosystem.
  • Proven track record of building and managing Executive Advisory Boards (EABs) or C-suite VIP programs for enterprise software.
  • Demonstrated ability to engage and influence both deeply technical practitioners and high-level C-level executives.
  • Expertise in designing end-to-end strategic event experiences, from small-scale dinners to large-scale user conference summits.
  • Strong analytical skills to track and optimize the impact of community and advocacy programs on revenue and retention.
  • Exemplary communication skills with the ability to curate high-value thought leadership content for a global audience.

    Benefits

    • Open to remote work for candidates outside a reasonable commuting distance to the Atlanta, Sunnyvale or Seattle office.
    • JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
    • This position has a base salary range between $180,000 to $210,000. Base salary will be based on your skills, qualifications, experience and location.
    • This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
    JFrog logo

    JFrog

    4.1 Glassdoor

    Deliver Trusted Software with Speed. The only software supply chain platform to give you end-to-end visibility, security, and control for automating the delivery of trusted releases. The massively scalable, hybrid JFrog Platform is open, flexible, and integrated with all the package technologies and tools comprising the software supply chain. Organizations benefit from full traceability to any type of release and deployment environment including ML models, software that runs on the edge, and software deployed in production data centers.

    Founded in 2008
    Sunnyvale, California, USA
    2.3K employees (140 in marketing)
    79% recommend to a friend
    90% CEO approval

    Traffic Signals

    Monthly Visitors
    417.2K
    Monthly Google Ads Budget
    $478.6K
    Traffic Source Mix
    Search
    50.9%
    Direct
    36.2%
    Referral
    8.5%
    Social
    2.4%
    Paid
    2%

    Headcount Trend

    Current headcount: ~2.3K

    Marketing Team

    Marketing Team Size
    95 (4% of company)
    Marketing Roles Posted (Last 30 Days)
    1

    Funding

    Total Funding
    $226.5M
    Last Raise
    $165M
    Post IPO Equity, 5 years ago

    Funding History

    • Sep 2020
      Post IPO Equity
    • Oct 2018
      Series D • $165M
    • Jan 2016
      Series C • $50M

    Recent News