Customer Engagement Representative

Waukesha, WI (On-site)

$45K/yr – $60K/yrFull time

Posted 9 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Description

Customer Engagement Representative

📍 Waukesha, WI | Full-Time | On-Site

Are you a people person who enjoys building relationships and delivering outstanding customer experiences? We're looking for an enthusiastic Customer Engagement Representative to join our growing team in Cincinnati!

This is a full-time, on-site opportunity offering hands-on training, career development, and the chance to work in a collaborative, fast-paced environment. Whether you're starting your career or looking for your next opportunity, we'd love to hear from you.

What You'll Do

  • Build and maintain positive relationships with new and existing customers.
  • Provide accurate information about products and services while answering customer questions.
  • Deliver exceptional customer service throughout every interaction.
  • Assist with customer inquiries, account support, and issue resolution.
  • Work closely with team members to achieve individual and company goals.
  • Maintain accurate customer records and follow up as needed.
  • Represent the company with professionalism and a positive attitude.

What We're Looking For

  • Excellent communication and interpersonal skills.
  • Friendly, confident, and customer-focused approach.
  • Strong problem-solving abilities and attention to detail.
  • Ability to thrive in a team-oriented environment.
  • Positive attitude and willingness to learn.
  • High school diploma or equivalent required.
  • Previous customer service, hospitality, retail, or sales experience is helpful but not required—we provide full training.

What We Offer

  • Competitive weekly pay.
  • Paid training and ongoing mentorship.
  • Clear opportunities for career advancement.
  • Supportive, team-oriented workplace culture.
  • Full-time, stable schedule.
  • Recognition and performance-based growth opportunities.

If you're motivated, enjoy working with people, and are ready to build a rewarding career in customer engagement, we'd love to meet you.

Apply today to join our Cincinnati team!

Vintage Alignment logo

Vintage Alignment

Vintage Alignment is a Waukesha, Wisconsin based organization focused on leadership development, professional growth, and real-world experience. The company operates on the belief that meaningful progress comes through accountability, consistent effort, and learning directly from real environments.Our work centers on direct engagement and professional development through structured development pathways. Rather than relying on hierarchy or titles, Vintage Alignment emphasizes responsibility, initiative, and practical learning. Individuals are encouraged to build skills through experience, collaboration, and continuous improvement.A core part of the Vintage Alignment approach is in-person engagement and one-to-one communication. Working in live environments allows our teams to develop strong communication skills, adaptability, and the confidence to lead under changing conditions. Every interaction is an opportunity to learn, refine approach, and build lasting professional capability.The culture at Vintage Alignment is built around collaboration, reliability, and shared responsibility. Team members work closely together, gaining exposure to real challenges while developing leadership and problem-solving skills. Growth is achieved through consistent performance, feedback, and the willingness to take ownership of outcomes.Through structured development programmes and leadership pathways, Vintage Alignment supports individuals who are committed to improving their professional capabilities and building long-term careers. The focus is always on real progress, practical experience, and the steady development of leadership potential.Based in Waukesha, WI, Vintage Alignment continues to create an environment where people can grow through experience, engagement, and accountability.