CRM Specialist

Plano, TX (Hybrid)

Salary Not AvailableEntry Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive CRM and loyalty marketing support for targeted campaigns across Email, SMS, app, and promotions.

  • Own coordinating campaign execution and cross-functional vendor partnerships from ideation to deployment.
  • Must-have: College degree in Marketing or Business with 2 years’ experience.
  • Standout: Experience guiding planning sessions and executing cross-channel special projects.

Job Description

Responsibilities

  • Supports the efforts of the CRM strategy and Loyalty Marketing teams in all targeted marketing (Email, Direct Mail, SMS, App and Loyalty) initiatives.
  • This includes supporting with inputs on strategy, campaign design inputs, messaging focus, partnering with vendors (AI targeting, Email Service Provider, SMS messaging platform, Mobile App vendor, Loyalty vendor, etc.) as well as ensuring proper campaign execution (promotion setup, creative brief design, lead special projects from ideation to execution, submission to development, proofing, QA, campaign updates and reporting) and ensuring accurate deployment of targeted marketing.
  • Additionally, this position will drive strategy and execution on special projects given (i.e.: supporting targeted marketing for a key product category, special services, and partnership with cross functional teams such as Finance, Social, Merchandising, Stores, Education, ECOM, etc)
  • Drives campaign execution for targeted marketing content, promotions, co-ops and coupon requests, including coordinating cross functionality and with external vendors to ensure quality and on time execution.
  • Ensures details of projects are recorded on internal schedules and all deadlines are met.
  • Special Projects (ad-hoc support on key business driving projects which include strategic input, ideation, and coordination of resources, partnering with cross functional teams and ensuring accurate execution)
  • Participate in planning sessions and help develop full channel CRM/marketing plans.
  • Other CRM support.
  • knowledge, skills and abilities: College degree – Marketing, Business, other related fields.

Requirements

  • College degree – Marketing, Business, other related fields.
  • Entry level – 2 years experience
  • Proficient in Microsoft Office products.

Benefits

  • We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match.
  • In house salon with complementary services and a varied selection of food options at our corporate campus.
  • Sally Beauty and CosmoProf Professional onsite store with merchandise discounts.
CosmoProf Beauty logo

CosmoProf Beauty

2.7 Glassdoor

CosmoProf, a Sally Beauty Holdings company, is proud to be a community of professionals who care about our customers. Whether you want to explore a career in one of our stores, providing in-salon sales consultations, working in our Distribution Center or in a professional role at our Corporate office, we are seeking individuals who share our passion for helping our customers succeed in beauty through education, retailing and business building activities. Sally Beauty Company, Inc. began as a one-store operation in New Orleans, Louisiana in 1964. The Company expanded slowly until the 1980s, when it began to grow rapidly through acquisition and new store openings. In 1982, Sally moved its corporate headquarters to Denton, Texas following the acquisition of a Denton-based chain. In 1985, Sally acquired a major full-service (professional only) beauty supply distributor servicing the Midwestern United States. The growth of the full-service business led to the formation of the company now known as Beauty Systems Group LLC, focusing on distribution solely to the professional trade. New store openings and acquisitions continue to guide Sally’s expansion. In 1987, Sally became an international company with the acquisition of an affiliate in the United Kingdom. Today, Sally and its affiliates operate over 4500 stores throughout the United States and the world. Our international operations now extend to the United Kingdom, continental Europe, Puerto Rico, Canada, Chile, Peru, Colombia, Mexico. Both Sally Beauty Supply and Beauty Systems Group have successful and growing online (e-commerce) businesses. Sally and its affiliates have long been industry leaders. Expertise in professional product merchandising, distribution and education provides the basis for a commanding presence in the global market. This, combined with strong domestic growth and international development, positions the companies for anticipated continuing success in future years.

Denton, Texas, USA
2.7K employees (80 in marketing)
28% recommend to a friend
28% CEO approval

Traffic Signals

Monthly Visitors
516.2K
Monthly Google Ads Budget
$10.7K
Traffic Source Mix
Search
32.8%
Direct
59.1%
Referral
6.3%
Social
1.4%
Paid
0.3%

Headcount Trend

Current headcount: ~2.7K

Marketing Team

Marketing Team Size
28 (1% of company)
Median Career Experience
15 years
Median Tenure
3.3 years

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