Responsibilities

• Build and deploy CRM campaigns using approved templates, modules, and content components in SFMC and AJO
• Configure and execute email campaigns, customer journeys, triggered communications, and audience-targeted initiatives
• Translate creative assets into production-ready customer communications
• Partner with Email Design Leads to implement email designs accurately across templates and platforms
• Collaborate with Copywriting teams to ensure messaging is implemented correctly
• Work closely with QA to validate functionality, rendering, personalization, and audience targeting before deployment
• Coordinate with GTM teams to support campaign schedules and launch readiness
• Configure audience segments, dynamic content, links, personalization, and tracking parameters
• Partner with Data Management teams to validate audience selections and ensure customer segments are accurately configured and activated for campaign execution
• Conduct end-to-end testing across devices and email clients

Requirements

• Bachelor's degree in Marketing, Communications, Business, Information Systems, or a related field
• 5+ years of experience in CRM operations, email marketing, campaign execution, or marketing automation
• Hands-on experience with SFMC, AJO, or similar platforms
• Experience building and executing email campaigns using templates and modular content systems
• Understanding of email marketing best practices and audience segmentation
• Experience collaborating with creative, copywriting, QA, marketing, and technology teams
• Strong attention to detail and ability to manage multiple campaigns
• Knowledge of email rendering, testing methodologies, and QA processes
• Strong organizational, communication, and project management skills
• SFMC, AJO, or related certifications are a plus

Benefits

• We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.