Responsibilities

• Administer and optimize our HubSpot CRM, including configuration, customization, user roles, permissions, and system settings.
• Ensure data accuracy, consistency, and security by implementing proactive policies, data hygiene practices, and ongoing clean-up efforts.
• Serve as the primary CRM expert for the organization, providing user support, training, and documentation to drive adoption and effective use of the platform.
• Build dashboards and reports that provide actionable insights into sales, marketing, and service performance.
• Troubleshoot and resolve system issues quickly to minimize disruptions and keep teams operating smoothly.
• Manage and improve integrations with connected platforms such as NetSuite, Monday.com, and other business systems to streamline workflows.
• Partner with teams across the organization to understand operational needs and ensure the CRM supports business goals and processes.
• Review system usage and processes regularly, identifying opportunities to improve efficiency, automation, and overall system performance.
• Maintain accurate product, pricing, and item data within the CRM to support quoting, reporting, and operational consistency.

Requirements

• Bachelor’s degree in Information Technology , Computer Science, Business Administration, or related field
• Minimum 2 years of CRM administration experience
• Proficiency in HubSpot CRM (Sales Hub, Marketing Hub, Service Hub, Operations Hub)

Preferred

• Experience with Zapier integrations
• Experience with Salesforce
• NetSuite familiarity

Benefits

• Competitive Compensation: $60,000 – $70,000 base salary.
• Health Benefits: Medical, dental, and vision coverage, including a medical plan option where CADimensions pays 100%.
• 401(k) with Immediate Matching: Company match available with no waiting period, helping you start building for the future right away.
• Generous Time Off: Paid time off to recharge that increase every year, plus dedicated paid volunteer time so you can give back to causes that matter to you.