Responsibilities - Guide creators from onboarding to activation on the platform. - Build and optimize onboarding flows, educational materials, FAQs, and live support touchpoints. - Own creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle health. - Identify at-risk or inactive creators and run structured reactivation and win-back campaigns. - Act as the primary contact for creators, especially premium and high-potential partners. - Run regular 1:1s, check-ins, and structured growth reviews with creators. - Design and execute co-marketing campaigns with creators across US and EU markets. - Build and scale a Creator Ambassador Program and support creator-led growth initiatives. - Develop and maintain an active creator community space to drive engagement and advocacy. - Collect and synthesize creator feedback and bring insights to Product, Content, and Leadership teams. - Collaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experience