Manage and scale a creator outreach program by delivering actionable feedback, running live trainings, spotting trends, and nurturing a Discord community to maximize creator performance and GMV.
Own creator coaching: feedback on submissions, training calls, and trend scouting
Build and scale the program with more creators, better content, and higher GMV
Coordinate reporting, content libraries, and weekly performance updates
Job Description
Responsibilities
- Review every creator content submission and provide detailed, specific written feedback — not "good energy, fix the hook." Actionable notes that make the creator measurably better on the next video
- Run regular training calls with creators: what's converting right now, what hooks are working, what formats are performing on TikTok this week — not generic advice, live coaching based on current data
- Spot trends daily and push them to creators proactively — they should be hearing content ideas from you before they ask
- Manage the creator community on Discord — touchpoints, challenges, recognition, momentum. Creators stay active because of the environment you build
- Track who is performing and who isn't. Prioritise your coaching time on the creators with the most upside. Flag the ones who aren't improving
- Help scale the program: more creators, better content, higher GMV per creator over time
- Onboard every new creator through a structured training flow within 7 days of joining the program
- Review all creator content drafts and provide written feedback within 48 hours
- Run monthly community calls and quarterly content challenges to drive engagement
- Deliver weekly creator performance report to Elizabeth (Partnerships Lead) every Monday
Requirements
- You have actively trained and coached creators on their content - reviewing submissions, giving detailed written feedback, running training calls. This is non-negotiable. If your experience is outreach, gifting, or contract management, this is not the role
- You have proof. Either: (a) results from a TikTok Shop, Trybe, or DTC creator affiliate program you trained creators in, or (b) your own track record as a creator with real GMV or content performance numbers. We will ask for this. If you can't give us data, stop here
- 2+ years hands-on experience training creators or performing as a creator inside a TikTok Shop or Trybe affiliate program, or as a high-performing DTC creator yourself
- Deep understanding of what makes creator content convert - you can watch a video and immediately diagnose what's working and what isn't
- Fluent in English, fully remote, timezone overlap with US/Canada where most creators are based
- Comfortable managing a Discord community, running training calls, and reviewing submissions daily
- No issue working overtime or on weekends when needed
- Excellent cultural fit as per our values above
Benefits
Fully remote. Flexible schedule. Fast-growing brand with real career upside -- we're scaling from $22M to $50M+ and the person in this role grows with the company.
Salary Expectation
USD $3,000 - $6,000 per month (based on experience and expertise), with the opportunity to earn a performance bonus once you've proven you can do the role well.