Responsibilities

• You’ll build strong, lasting relationships with your clients — becoming a trusted partner from day one.
• That means deeply understanding their brand, goals, audiences, and channels, and translating all of that into a clear creative direction.
• You’ll lead regular check-ins, performance conversations, and strategy sessions, making sure insights are easy to understand and actionable.
• You’ll stay one step ahead — identifying opportunities, anticipating needs, and bringing ideas proactively.
• Above all, you’ll create a client experience where people feel heard, supported, and excited to build with us.
• You’ll shape and continuously evolve each client’s creative strategy, making sure it aligns with both brand identity and performance goals.
• A big part of your role will be building a strong testing culture — defining hypotheses, setting up clean experiments, learning quickly, and feeding those insights back into the next iteration.
• You’ll stay close to what’s working in the market, breaking down top-performing creatives and translating those learnings into clear, actionable briefs.
• From storyboards to platform adaptations, you’ll help ensure every piece of content feels native, relevant, and effective.
• You’ll collaborate closely with Creative Specialists, our internal production team, and creators to bring ideas to life.

Requirements

• 3+ years of experience in a client-facing role, ideally within performance marketing, growth, or digital advertising
• You’re comfortable with data and KPIs
• You’re a clear communicator in English, both written and spoken
• You’re based in (or able to commute to) the New York City area
• You’re organized, proactive, and reliable, with a strong sense of ownership

Preferred

• Experience with UGC or creator-led content strategies
• Familiarity with measurement and attribution frameworks
• Background in an agency or multi-client environment
• Exposure to fashion, lifestyle, e-commerce, or app-based brands