Responsibilities

• Own Creative Operations
• Lead end-to-end operational management across integrated marketing initiatives, overseeing project planning, execution, and delivery from intake through final asset release across digital, print, packaging, video, photography, CRM, and lifecycle marketing.
• Lead Strategic Marketing Initiatives
• Manage operational delivery for major business priorities including Peak campaigns, product launches, refreshed meal photography, strategic partnerships, packaging initiatives, brand campaigns, and cross-channel marketing programs, ensuring milestones are met and deliverables are executed on time.
• Cross-Functional Partnership
• Serve as the primary Creative Operations partner for Brand Marketing, Creative, Production, Lifecycle Marketing, Product Marketing, Packaging, and external agency partners, ensuring alignment on priorities, timelines, deliverables, and business objectives.
• Resource & Capacity Management
• Partner with the Creative Resource Manager and Creative Operations Lead to forecast upcoming work, balance team capacity, identify resourcing risks, and recommend freelance or agency support as business needs evolve.
• Drive Operational Excellence
• Oversee the end-to-end creative lifecycle across multiple concurrent initiatives while continuously improving workflows, intake processes, project governance, and ways of working to increase speed-to-market and operational efficiency.

Requirements

• - 6-8 years of experience in Creative Operations, Creative Project Management, or integrated marketing operations, including direct experience managing creative workflows within an in-house creative team, agency, or studio environment
• - Bachelor's degree required
• - Demonstrated experience leading complex, cross-functional marketing initiatives from planning through execution
• - Strong understanding of integrated creative workflows across digital, print, packaging, photography and video production
• - Experience partnering with Marketing, Creative, Production, and cross-functional stakeholders
• - Strong project planning, organizational, prioritization, and risk management skills
• - Experience working within project management platforms such as Airtable, Jira, Asana, Monday.com, Workfront, or similar tools
• - Experience using reporting and resource planning tools to support operational decision-making
• - Excellent communication, stakeholder management, and relationship-building skills
• - Passion for process improvement, operational excellence, and building scalable ways of working

Benefits

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain