Responsibilities

• Own the creative project intake process for Marketing and internal business partners.
• Prioritize creative requests based on company objectives, timelines, and available resources.
• Develop project schedules, milestones, and timelines while proactively managing competing priorities.
• Assign work across the Graphic Design team based on capacity, expertise, and project urgency.
• Lead project kickoff meetings and ensure stakeholders have clear expectations regarding scope, deliverables, and timing.
• Monitor project progress, communicate status updates, and remove obstacles to keep work moving efficiently.
• Coordinate internal reviews, revisions, approvals, and final project delivery.
• Continuously improve creative workflows, processes, and project management best practices.
• Utilize project management tools to track and regularly report on workload, deadlines, and team capacity.
• Lead discovery meetings with internal teams and select customers to understand project objectives, audiences, timelines, and business goals.

Requirements

• Bachelor's degree in Graphic Design, Marketing, Communications, Fine Arts, or a related field.
• 3-5 years of experience in creative project management, creative operations, marketing, or design leadership, preferably in B2B or E-Commerce.
• Previous experience managing designers or leading cross-functional creative projects.
• Strong understanding of creative workflows from concept through final delivery. Strong portfolio showcasing a range of creative projects and styles.
• Proficiency in graphic design software and other creative tools (e.g., Adobe Creative Suite, Sketch, etc.).
• Experience with project management software and leading multiple projects at once.
• Excellent leadership and communication skills.
• Ability to balance creative quality with business priorities and deadlines.
• Demonstrated leadership skills with the ability to motivate, coach, and develop a creative team.
• Ability to think strategically and translate ideas into visually compelling concepts.

Preferred

• Familiarity with project management systems; Jira preferred
• Experience working in an email marketing automation tool (HubSpot, Marketo, Pardot, etc.)
• Analytics experience (Google Analytics, social media analytics tools, email analytics)
• Experience with multi-platform digital marketing and advertising campaigns
• Photography skills and knowledge of photography best practices; art direction

Benefits

• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options
• Company-paid life insurance
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees