Responsibilities

• Set and evolve the creative vision for the Chime brand, and translate it into storytelling that drives awareness and consideration
• Lead integrated campaigns end to end — from platform and concept through production and final execution — across brand film and broadcast, social, partnerships, activations and owned channels
• Champion bold ideas, and make the case for them clearly to marketing, product and executive stakeholders
• Build creative that travels: social-first thinking, talent and partner collaborations, and moments designed to be shared rather than served
• Partner with brand, growth, product marketing and media leads so that campaign ideas hold up across the full funnel and are measurable against business goals
• Lead, mentor and grow a team of art directors, designers and copywriters, and set the standard for the quality of work the team ships
• Run creative reviews and brainstorms that raise the level of the idea, with clear direction and feedback people can act on
• Manage external creative agencies, production houses, and media and talent partners, and hold them to the same bar
• Use the tools that make a modern creative team faster — including AI in concepting, iteration and production — and help the team adopt what genuinely works
• Keep a sharp read on our members, the category and the cultural landscape, and let it shape the work

Requirements

• 8+ years in creative leadership, including at least 5 leading brand-level work
• A portfolio of consumer-facing campaigns you can walk us through — the strategic problem, the idea, and what happened
• At least one brand platform you built or meaningfully shaped that changed how people saw a company
• Experience in a creative agency environment, and the craft standard that comes with it
• Work that has run in more than one form: brand film or broadcast produced with agency and production partners, social-native work, and partnership or activation initiatives
• A track record leading and developing a small in-house creative team, and getting the best out of external partners
• Fluency across the funnel, including the view that lower-funnel work is a creative problem too
• Excellent communication and presentation skills — you can sell an idea into a skeptical room and explain why it is right
• Practical experience using AI tools in the creative process, and a point of view on where they help and where they do not

Benefits

• 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
• 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
• 🏝 Generous vacation policy and company-wide paid days off
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• - Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• - Access to family planning reimbursement
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress