Creative Account Manager - NYC

New York City, NY (Hybrid)

$62K/yr – $110K/yrMid Level3+ years expFull time

Posted 1 day ago

Job Summary

You will own day-to-day client relationships, lead end-to-end creative rounds, manage scope and pricing, analyze performance with the media team, identify growth opportunities, and drive efficient, AI-assisted project delivery.

  • Own client relationships and daily account management across multiple brands
  • Lead creative delivery from brief through revisions and final output using AI-assisted processes
  • Spot scope creep, price overages, and drive growth within existing accounts

Job Description

Responsibilities

  • Day-to-day client communication and the relationship on every account you run
  • Creative rounds end to end: brief, feedback, revisions and delivery across static, video and UGC
  • Each contract's scope, turnaround commitments and overage terms. Flag scope creep early and price the extra work
  • Creative performance: read results with the media team and bring the client the next test
  • Growth: spot new work inside existing accounts and build the case with your Account Director
  • Speed: use AI every day on briefs, feedback rollups, recaps and research
  • Clean project management: every Asana task has an owner and a due date

Requirements

  • 3 to 5 years of account management working with creative teams, agency or brand side
  • Consumer brand experience (DTC, retail, ecommerce), not B2B or lead gen
  • Has shipped paid social and digital creative for channels like Meta, TikTok and YouTube
  • Has run client relationships directly, not only supported them
  • Can show how they use AI in their work today
  • Stable job history
  • Based in New York

Preferred

  • UGC or influencer programs
  • Production experience
  • Performance creative testing

Benefits

  • Unlimited vacation policy
  • Monthly Phone Stipend
  • Comprehensive Medical, Dental, and Vision insurance options
  • 401(K) plan with matching
  • Dog friendly office
  • Hybrid work opportunity
  • Professional Development Program
  • Bonus Perk - Seamless allowance
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WITHIN

WITHIN is the leading Performance Branding company. We are a digital-first, integrated media and creative agency built to drive measurable growth across the entire customer journey.Our Performance Branding framework unifies brand and performance marketing to eliminate silos and align strategy, media, and creative around shared business goals. The result is smarter investment, faster execution, and stronger outcomes.As a full-service digital marketing agency, WITHIN partners with some of the world’s most innovative brands, including The North Face, Timberland, Touchland, Ben & Jerry’s, and Casper. We help marketing leaders scale efficiently while strengthening brand equity.

Founded in 2015
New York, New York, USA
251 employees (130 in marketing)

Salaries

Posted range

$62K/yr – $110K/yr

Taken straight from the job posting.

See all WITHIN salaries

Marketing Team

Marketing Team Size
100 (40% of company)
Median Career Experience
9 years
Median Tenure
3.8 years
Marketing Roles Posted (Last 30 Days)
9

Traffic Signals

Monthly Visitors
20.8K
Monthly Google Ads Budget
$20.2K
Traffic Source Mix
Search
34.7%
Direct
53.1%
Referral
5.7%
Social
5.3%
Paid
1%

Headcount Trend

Current headcount: ~251
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Creative Account Manager - NYC

WITHIN · New York City, NY · Hybrid