Responsibilities

• Lead and strengthen crisis communications preparedness, including planning, training, message development, exercises, and ongoing program improvement.
• Support communications response during incidents, emerging issues, and reputation-sensitive situations.
• Partner with operational teams, Legal, leadership, and other stakeholders to ensure communications are timely, accurate, coordinated, and appropriate.
• Maintain and continuously improve crisis communications plans, resources, and response processes.
• Support and evolve the organization's media training program for leaders and operational personnel.
• Help assess and enhance crisis-related digital communications capabilities and tools.
• Manage incoming media inquiries and serve as a key resource for external communications.
• Develop messaging, talking points, statements, Q&As, briefing materials, and other communications for complex or sensitive topics.
• Build and maintain productive relationships with relevant media and external stakeholders.
• Identify opportunities for proactive media engagement and corporate storytelling.

Requirements

• Approximately 7-12 years of progressive experience in corporate communications, public affairs, public relations, journalism, agency communications, or a related discipline.
• Meaningful experience with media relations and external communications.
• Experience supporting crisis communications, issues management, incident response, or reputation-sensitive situations.
• Exceptional writing, editing, and verbal communication skills.
• Ability to translate complicated business, operational, or technical information into clear and concise messaging.
• Strong business judgment and the ability to remain composed in sensitive, high-pressure, and time-critical situations.
• Experience working directly with or advising executive and senior leadership.
• Strong executive presence and the ability to communicate confidently and concisely with senior stakeholders.
• Experience managing digital communications channels, including websites and social media.
• Ability to manage multiple priorities while maintaining high quality and attention to detail.

Preferred

• Experience within energy, oil & gas, utilities, transportation, infrastructure, industrial, manufacturing, chemicals, or another highly regulated or reputation-sensitive industry is particularly relevant.
• Communications experience within a publicly traded organization.
• Exposure to investor-facing, regulatory, or corporate reputation initiatives.
• Familiarity with incident command systems, emergency response communications, or formal crisis preparedness programs.
• Experience developing or supporting executive media training.
• Thought leadership and proactive media strategy experience.
• Brand management or corporate identity experience.
• Familiarity with Canva, Adobe Creative Suite, video production, or other creative platforms.
• Experience using digital analytics and emerging AI tools within communications.