Corporate Communications Manager II - Consumer Lending Communications

Responsibilities

• Manages multiple communications projects/programs/initiatives of moderate scope and complexity
• Highly seasoned communications professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty
• Leads cross-functional teams or projects
• Independently manages end-to-end functional programs
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for

Requirements

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• 7+ years relevant experience
• Advanced knowledge of multiple communications disciplines, media channels, internal/external audiences, public relations, consulting principles, lines of businesses supported, banking industry, and customers supported
• Knowledge of current and emerging competitor and market trends
• Knowledge of risk management environment, standards and regulations
• Ability to manage a budget and work within the constraints of that budget
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Skill in mentoring, coaching and performance management
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to exercise sound judgement in making decisions

Preferred

• Financial services, lending, consumer banking, mortgage, auto finance or consumer credit experience.
• Experience developing communications strategies for complex business initiatives and organizational change.
• Experience supporting executive visibility, thought leadership and leadership communications.
• Experience pitching media, developing reporter relationships and supporting media opportunities.
• Experience working with or managing public relations agencies.
• Knowledge of lending products, residential mortgage lending, auto finance, consumer credit or dealer finance preferred.
• Experience navigating communications within highly regulated environments.
• Strong understanding of executive communications, employee communications and stakeholder engagement strategies.

Benefits

• Our Total Rewards Package
• health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
• TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.