Responsibilities

• Provide leadership for a team of 3-5 staff and 3-5 contractors. Take an active role in developing staff to remain continuously relevant in the industry — including employee training and mentorship, employee engagement, and performance management.
• Manage resourcing needs for the team in a complex, fast-moving environment with rapidly evolving and changing priorities.
• Lead and participate in cross-functional teams spanning creative, communications, marketing and research groups in the development of engaging and memorable concepts, copy and end-to-end marketing campaigns aimed at prospects, customers and influencers. While aligning with our brand personality, voice and tone.
• Carefully review department work for grammar, spelling, punctuation, proper syntax and semantics of own copy and of that generated by others.
• Collaborate with creative partners to develop clear and compelling conceptual solutions—based on a deep understanding of our products, services and target audience—that drive business success.
• Be a creative ambassador, who leads by example and fosters a culture of creative thinking and innovation with internal teams and business partners – ultimately setting professional creative standards for the entire team. Push the boundaries of creative excellence, ensuring the highest quality storytelling across various mediums targeting internal and external audiences.
• Collaborate within Creative Services to determine best practices, benchmarks, and project workflows.
• Build relationships with stakeholders and promote awareness and collaboration between Marketing, Analytics, Content Strategy, Vehicle Delivery and Customer Experience teams.
• Ensure that creative scope is aligned with in-market dates and project budgets.
• Assist the project team overall in solving difficult creative challenges, overcoming obstacles, and proactively identify and resolve team issues.
• Articulate and defend strategic thinking and creative direction, to audiences of varying levels, size, and backgrounds, including to team members or senior leadership teams.
• Dive deeply into the customer experience and market strategies to identify and activate meaningful insights; and communicate those insights effectively along with proposed creative actions and remedies.
• Lead creative process integration and collaboration between multiple teams.
• On-board new in-house writers and freelancers.
• Other duties as assigned.

Requirements

• Minimum 7 years of relevant experience required. In lieu of a degree, 11 years of relevant experience or an equivalent combination of education and experience totaling 11 years may be considered.
• Education: A bachelor’s degree relevant to the assignment from an accredited institution is preferred.
• Work experience as an Associate Creative Director or Senior Copywriter is preferred.
• Must be familiar with project management tools and processes.
• Previous experience with direct reports preferred.

Benefits

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking