Coordinator, Public Relations

Responsibilities

• Track creator agreements, deliverables, and approvals, and follow up with creators and internal teams.
• Manage creator gifting and product seeding and collect and organize creator content so it is easy to find and use.
• Help compile influencer performance reports for review by senior team members.
• Support relationship management across pro artists, ambassadors, educators, and creators.
• Support day-to-day logistics for product shipments, influencer and editorial mailers, event gifting, and creator replenishment requests.
• Coordinate product donation requests, shipment tracking, and inventory coordination with the appropriate teams.
• Maintain mailing lists and distribution reports, and handle contact information with care, in line with JPMS privacy and data practices.
• Build and maintain media lists and media contact databases, including trade media.
• Monitor media, track coverage, and prepare press clipping reports.
• Research awards and deadlines and track editorial opportunities.

Requirements

• 1+ years in public relations, influencer marketing, communications, events, or marketing.
• High school diploma or GED required
• Exceptionally organized, with strong attention to detail and excellent follow-through.
• Strong written communication skills, with careful attention to spelling and grammar.
• Comfortable managing multiple deadlines and priorities.
• Strong relationship-building skills, with a professional, warm, and collaborative approach.
• Working knowledge of Excel, PowerPoint, Canva, and project trackers.
• Sound judgment and discretion when handling creator, partner, and budget information.

Preferred

• Influencer marketing platform experience, such as CreatorIQ, Tribe Dynamics, or Launchmetrics.
• Event planning experience.
• Public relations experience, including familiarity with media database tools such as Cision, Meltwater, or Muck Rack.
• Social media knowledge.
• Creator reporting experience.
• Basic awareness of FTC guidance on endorsement and influencer disclosures.
• Interest in or familiarity with the professional salon industry
• Bachelor's degree in public relations, communications, journalism, marketing, or a related field preferred
• Experience supporting creator or influencer campaigns is a plus
• Beauty, fashion, lifestyle, or agency experience preferred

Benefits

• medical, dental, vision, life, accident, critical illness, and disability insurance
• retirement savings plans and company match
• paid family leave
• education-related programs
• paid holidays
• discretionary vacation time
• and more