Responsibilities

• The position’s responsibilities support Memorial Union services and operations through department-level marketing communications, graphic design, digital content management including Memorial Union websites, special projects, and general support for administrative and procurement tasks. The position also manages Dakota Student department business operations and human resources functions to support the student staff newspaper/media services team.
• Memorial Union department-level digital marketing communications, website management and special projects.
• Develop and manage MU website design, narrative content, and visual assets including photography and video in collaboration with MU department staff using Modern Campus CMS platform and Site improve or other content tools.
• Ensure all MU website content meets WCAG Level 2.1 AA (web content accessibility guidelines) and remains in compliance per UND issued standards, ensure content readability, usability, and AP style.
• Monitor and identify website maintenance issues on department-level site pages and remediate identified issues.
• Serve as a department resource for web, marketing, and UND brand guidelines.
• Adhere to UND brand standards and utilizes UND design templates in the development of department marketing, resource, or printed materials. Work with software such as PowerPoint, Canva, Photoshop, and other Adobe Creative Suite products as applicable.
• Create and coordinate content and designs for MU communications which may include: digital or fixed displays, video footage for special projects, building operations signage, and enhanced floor plans, or wayfinding maps etc.
• Use department camera to document MU department sponsored or internal events, programs, training sessions/workshops, and event venue, meeting room, or space setup configurations.
• Develop digital student staff training resource materials, presentations, or modules in collaboration with MU Operations Coordinator or other MU staff. Participate in department or special committees in collaboration with MU building occupants/partners, other UND partners in support of MU building art, décor, UND branded design elements, and special or environmental branded installations. Maintain marketing, branding, and graphic design technical knowledge by attending campus workshops and training programs. Serve as department lead for content generated for UND Student Life or MU department-level social media accounts.

Requirements

• Bachelor’s degree
• One (1) year of experience working in a media relations environment (i.e. Marketing, Advertising Practices/Sales, Communications, Public Relations, Graphic Design Services, Journalism or other related field).
• Successful completion of a Criminal History Background Check
• Staff or volunteer coordination and/or supervision experience.
• Experience monitoring and/or managing budgets.
• Ability to demonstrate critical thinking, problem-solving, organizational and written and oral communication skills.
• Ability to coordinate and manage planning details, logistics, deadlines and priorities.
• Ability to travel locally to generate or support advertising sales and newspaper distribution for the Dakota Student as may be needed.
• Possess a student-centered philosophy committed to supporting an inclusive work and campus environment focused on the building of campus community.
• Knowledge of/experience with higher education marketing trends.

Preferred

• Two years of experience working in marketing communications, media relations, or general business environment
• Experience using website content management systems, HTML, digital newsletters or blogs.
• Experience with web analytics processes, data reporting or use of social media or other marketing strategies to improve website effectiveness.
• Experience with general business or retail service financial processes such as billing/invoicing, cash handling and/or credit card payment systems.
• Experience supervising, coaching, advising or mentoring student staff or volunteers within a University or other educational setting.
• Experience with AP Style.
• Experience with podcast production.

Benefits

• Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.
• Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
• UND also offers an employee tuition waiver and a variety of professional development opportunities.