Responsibilities

• Build and maintain a content production calendar covering interviews, webinars, podcasts, video shoots, campaigns, and publishing deadlines.
• Identify content opportunities across customer projects, installations, trade shows, educational programs, company initiatives, and frequently asked customer questions.
• Research topics and gather background information from customers, certified service providers, technical experts, vertical managers, employees, and other stakeholders.
• Plan and lead interviews for customer testimonials, case studies, recruiting content, educational programming, and thought leadership.
• Produce and edit long-form and short-form videos for marketing, recruiting, training, sales support, social media, and digital channels.
• Support webinars, podcasts, webcasts, and other recordings through production planning, equipment readiness, studio coordination, recording logistics, and post-production.
• Manage and grow the company's YouTube channel.
• Coordinate field content collection, including shot lists, interviews, B-roll, photography, and collaboration with in-field content resources.
• Maintain organized, searchable libraries of footage, photographs, graphics, audio, completed projects, and publishing records.
• Review internal and vendor-produced content for factual accuracy, production quality, spelling, formatting, brand alignment, and readiness to publish while recommending improvements to production workflows and tools.

Requirements

• Professional experience producing and editing video or multimedia content.
• Ability to shape source material into a focused, accurate, and self-contained story.
• Experience conducting research, gathering information, and identifying gaps before production begins.
• Strong interviewing and interpersonal communication skills.
• Working knowledge of video editing software and standard video, audio, lighting, recording, and post-production practices.
• Ability to manage multiple projects, contributors, production schedules, and deadlines.
• Strong attention to factual accuracy, spelling, formatting, brand consistency, audio quality, and visual quality.
• Ability to maintain organized files and follow shared naming, storage, and archival procedures.
• Sound judgment when balancing quality standards with changing priorities and deadlines.

Preferred

• Experience producing customer stories, testimonials, case studies, webinars, podcasts, educational content, or thought leadership.
• Ability to create both short-form and long-form content for websites, presentations, email campaigns, YouTube, and social platforms.
• Strong editorial instincts, including the ability to distinguish essential information from secondary detail.
• Confidence interviewing customers, engineers, contractors, industry experts, company leaders, and employees.
• Experience coordinating videographers, photographers, editors, studios, equipment rentals, or other production vendors.
• Comfort capturing content at customer sites, conferences, trade shows, speaking engagements, and other field locations.
• A proactive, practical mindset with an interest in improving workflows, evaluating new tools, and building repeatable production systems.
• Motivation rooted in producing strong work, collaborating across teams, and building trust and responsibility over time.

Benefits

• Comprehensive health insurance, with a significant portion of premiums covered by SOX Erosion Solutions.
• $50,000 in company-paid basic life insurance and accidental death and dismemberment coverage.
• Access to a 401(k) retirement plan with a 3.5% company match.