Content Marketing Specialist

USA (Remote)

Salary Not AvailableMid Level3+ years expFull time

Posted 1 month ago

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Job Summary

Own visual storytelling across social content and campaigns to build Percepta’s brand and employer narrative, while coordinating global shoots, platform optimization, and performance analysis.

  • Visual Content Ownership: create graphics and video that fit each channel and drive engagement.
  • Campaign + Production: lead shoots and cross-functional campaigns with global teams to ensure quality and on-brand messaging.
  • Measurement & Evolution: track performance, extract learnings, and adapt content strategy for better reach and conversion.

Job Description

Responsibilities

  • Create Engaging Visual Content: Design eye-catching graphics for social media, blogs, and marketing materials that align with Percepta’s brand identity. This includes infographics, promotional materials, and visual assets that enhance storytelling.
  • Lead End-to-End Video Production: Conceptualize, script, shoot, and edit videos for various platforms, including promotional videos, short-form content (reels, stories, etc.), and thought leadership content. Ensure all video projects meet high standards of quality, creativity, and brand alignment.
  • Manage Social Media: Oversee Percepta's social media channels, including LinkedIn, Facebook, Instagram, and YouTube, with plans for future expansion to platforms like X (formerly Twitter) and TikTok. Develop and schedule high-quality posts, tailored for each platform, ensuring strong engagement and conversion rates.
  • Optimize Content for Each Platform: Tailor visual and video content to fit the unique requirements and audiences of each social media platform. This includes ensuring optimal formats, dimensions, and styles to maximize engagement.
  • Collaborate on Marketing Campaigns: Work closely with cross-functional teams to brainstorm and develop integrated marketing campaigns, ensuring that all content supports overarching goals and messaging.
  • Lead Video Shoots (in-person/remotely): Organize and coordinate video shoots, including occasional on-location filming. Direct talent, capture high-quality footage and utilize advanced editing techniques to create polished final products. Work with key stakeholders globally to capture the video footage needed.
  • Analyze Content Performance: Track and report on the performance of visual and video content across platforms. Use insights to refine future content strategies and improve audience engagement.
  • Champion the Percepta Brand: Showcase our corporate/employer brand and client services through engaging external marketing content. Serve as a subject matter expert for global teams and communicators.
  • Assist with Overseeing Our Website/Career Site: Contribute through blog content creation, guest blog coordination, landing page development, etc. Implement strong SEO strategies to enhance website traffic and performance.
  • Create Impactful Materials: Produce employer brand and sales enablement materials such as case studies, infographics, flyers, and one-pagers.

Requirements

  • Bachelor’s degree in communication, Marketing, Digital Media, or a related field.
  • Minimum of three years of relevant experience in corporate communications and/or marketing, including content creation, social media management, and web/email marketing.
  • Demonstrated experience producing high-quality content in a corporate setting.
  • Demonstrated experience leveraging AI-powered tools and automation to enhance content creation workflows, with a strong comfort level adopting emerging technologies in the creative process.
  • End-to-end photography/videography experience, from capturing to editing.
  • Experience in communication delivery within a large organization (1,000+ employees) is preferred.
  • Intermediate to advanced graphic design and video editing skills, particularly with Adobe Creative Cloud applications (Photoshop, Illustrator, Premiere Pro, After Effects) or similar professional applications (e.g. Final Cut Pro, DaVinci Resolve, Motion Array).
  • Proficiency in reporting and analyzing metrics across multiple communication channels (social media, web analytics, email).
  • Strong coordination skills for omnichannel marketing plans and calendars.
  • Strategic and analytical thinking to develop impactful marketing recommendations.
  • Exceptional verbal and written communication skills; fluency in English is required.
  • Familiarity with graphic and visual layout in MS Office 365 (Word, PowerPoint, SharePoint) and Canva is a plus.

Preferred

  • Experience in communication delivery within a large organization (1,000+ employees) is preferred.
  • Familiarity with graphic and visual layout in MS Office 365 (Word, PowerPoint, SharePoint) and Canva is a plus.

Benefits

  • Competitive Salary with Incentives
  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k)
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)
TTEC logo

TTEC

3.4 Glassdoor

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.

Founded in 1984
Austin, Texas, USA
41K employees
59% recommend to a friend
67% CEO approval

Traffic Signals

Monthly Visitors
172.7K
Traffic Source Mix
Search
37.9%
Direct
48.5%
Referral
10.6%
Social
2.1%
Paid
0.6%

Headcount Trend

Current headcount: ~41.5K

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$1.6B
Last Raise
$1.5B
Post IPO Debt, 4 years ago

Funding History

  • Nov 2021
    Post IPO Debt • $1.5B
  • Dec 2019
    Post IPO Equity • $110M

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