Company overview

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
Founded in 1984
Austin, Texas, USA
41K employees
59% recommend to a friend
52% positive business outlook

Salaries

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People

Headcount trend

Company growth over the last 12 months

Headcount +5.8% year over year

Funding

Total funding

$1.6B

Last raise

$1.5B

Post IPO Debt, 4 years ago

Funding history

Nov 2021

Post IPO Debt TTEC · $1.5B

Dec 2019

Post IPO Equity TTEC · $110M

Audience

Monthly website visitors
172.7K
Month over month+13.2%
Quarter over quarter-19.6%
Top sourceDirect (48.5%)
Ad budget per month$0.0
Average search rank46.4
Traffic source mix
Direct
48.5%
Search
37.9%
Referral
10.6%
Social
2.1%
Paid referral
0.6%

LinkedIn followers

Follower count and growth

Total followers

368.3K

12-mo growth

+15.8%

Monthly growth

+1.2%

News

Links