Content Marketing Manager, SEO & AI Search

Responsibilities

• Own Chime's blog and editorial content plan for SEO and AEO. You'll turn priority categories, prompt data, and member insights into a sequenced roadmap that helps Chime own its story and earn accurate, positive citations in AI answers.
• Run the editorial calendar and keep a steady publishing cadence. Structure content so AI models can find, understand, and cite it, with clear answers, clean formatting, and accurate, current product details (like rates, limits, and eligibility) in Contentful.
• Lead content across Chime.com, including product launches and seasonal moments with Product Marketing. Lift conversion on the blog and site through inline CTAs, email capture, stronger conversion paths, and regular CRO testing.
• Manage the day-to-day relationship with AirOps, our AI content optimization platform, and automate manual steps in the content lifecycle, from drafting and optimization to disclosures and CMS publishing. The goal is faster turnaround without losing quality.
• Lead offsite visibility with affiliate and publisher partners, and manage the AI visibility budget. Find where Chime is missing from the sources AI answers cite, brief partners on accurate product information, and track placements from request to live.
• Move content through Legal & Compliance and partner bank review, managing a high-volume queue and using AI-assisted pre-review tools to speed up approvals.
• Work with PR, Brand, Social, YouTube, and Help Center so what the web says about Chime is accurate and consistent.
• Track citations, AI visibility by topic, rankings, traffic, and enrollments. Run experiments on format, structure, and CTAs, and bring what you learn to the weekly organic performance review.

Requirements

• 5+ years of experience in editorial strategy, content strategy, or SEO content, with a track record of growing organic visibility, traffic, or conversions.
• Hands-on AEO/GEO knowledge: how LLMs and AI answer engines choose and cite sources, and how content structure, accuracy, and third-party coverage affect visibility.
• Experience with AI content tools and workflows (for example AirOps, Profound, or LLM-based writing and optimization tools), and real enthusiasm for automating repetitive work.
• Experience publishing in a regulated industry such as financial services, fintech, insurance, or healthcare, including managing content through legal and compliance review.
• Hands-on experience with a CMS (Contentful preferred) and with Jira or similar ticket-based workflows.
• Experience managing freelancers, agencies, or external partners, including timelines, quality, and budget.
• Strong writing and editing skills, a sharp eye for accuracy, and the ability to turn performance data into clear recommendations.
• Ability to manage many workstreams and stakeholders at once in a fast-changing area, with little supervision.

Benefits

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
• Generous vacation policy and company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress