Responsibilities

• Own our social media platforms, including the content calendar, publishing, and engagement with industry conversations.
• Own our email and newsletter program, from writing and scheduling to performance and iteration.
• Plan and produce the content that carries our presence at industry events, from pre-event promotion to booth materials to follow-up.
• Build sales enablement content that helps the revenue team move faster: one-pagers, decks, case studies, and follow-up sequences grounded in real customer outcomes.
• Hold the line on voice, terminology, and proof points so every piece of content sounds unmistakably like Prophetic and traces back to a verified source.
• Own the editorial calendar and the workflow behind it, so content ships on schedule and on brand across every channel.
• Shape the customer-facing language around new functionality as it ships, from feature naming to release communication to in-app guidance.
• Keep our help center and onboarding content clear, current, and on brand, so new users become power users.
• Train and improve our AI support tooling with accurate, on-brand content so customers get fast, reliable answers.
• This role translates the product for customers. It does not own deep technical or spec-level documentation, which stays with Product.

Requirements

• 3 to 5 years in content marketing, brand, or a related role at a B2B software company.
• Strong writer first. You can take a complex idea and make it land in a sentence, and you know the difference between copy that informs a customer and copy that earns a prospect's attention.
• Hands-on experience owning social, email, and events, not just contributing to them.
• Able to translate technical product capability into clear, useful content for a non-technical reader.
• Sharp editorial instincts. You care about clarity, consistency, and getting the details right.
• Comfort working cross-functionally with marketing, sales, account management, and product.
• Proactive mindset. You notice when something is off brand or missing and fix it before anyone asks.
• Comfort with AI tooling as part of your daily workflow.
• Self-starter who thrives in ambiguity and manages multiple priorities at once.

Preferred

• Experience marketing in a technical category, ideally real estate, proptech, or fintech.
• Familiarity with HubSpot or similar marketing and CRM platforms.
• Familiarity with help center or knowledge base tools such as Intercom or Zendesk.
• Experience running B2B event marketing, from trade shows to webinars.
• Background in SaaS content marketing, demand generation, or customer marketing.
• Comfort with video scripting and short-form content production.

Benefits

• Benefits (US-based Full-time Employees)
• 100% medical, dental, and vision insurance coverage for you; 30% coverage for dependents
• Competitive salary and meaningful equity
• Unlimited PTO
• Remote / hybrid
• Office equipment stipend
• In-office perks: snacks, drinks, coffee, ping-pong table, and more, plus cuddles from Olive, our in-office Doberman
• Budget for intra-office travel
• 2 to 3 annual team meetups in person