Content Marketing Manager

USA (Remote)

$130K/yr – $145K/yrMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Drive scalable content creation and alignment across channels for a B2B SaaS product at Parloa, with a strong emphasis on storytelling, SEO, and cross-functional collaboration.

  • Own end-to-end content production across blogs, ebooks, emails, and campaigns.
  • Must-have: 3+ years in content marketing or editorial, preferably in B2B SaaS.
  • Standout: Proven ability to partner with Product Marketing, Growth, and external contributors to scale output.

Job Description

Responsibilities

  • Develop and produce high-quality written content across formats including blog posts, articles, guides, ebooks, email content, campaign assets, executive bylines, event content, and other marketing materials
  • Support content planning across Parloa’s core owned and distribution channels, including website, blog, campaigns, social media, events, field marketing, paid programs, and partner co-marketing initiatives
  • Translate complex product, market, and customer topics into clear, audience-relevant narratives tailored to different channels and personas
  • Maintain strong editorial standards across content, including quality, consistency, brand voice, messaging alignment, and attention to detail
  • Partner cross-functionally with Product Marketing, Growth Marketing, Field Marketing, Brand, Partnerships, and subject matter experts to develop content that supports business priorities
  • Manage and maintain an editorial calendar to support timely and consistent content development and publishing
  • Use SEO and performance insights to improve discoverability, strengthen content performance, and identify opportunities for optimization
  • Leverage analytics and reporting to assess content effectiveness and support data-informed decisions on future content development
  • Help scale content production processes and collaborate effectively with internal partners, freelancers, agencies, or other external resources as needed
  • Support development of content for different audience segments and funnel stages, helping ensure relevance across campaign and lifecycle needs

Requirements

  • You bring 3+ years of experience in content marketing, copywriting, editorial, or digital marketing roles, ideally in B2B SaaS or another complex B2B environment
  • You have exceptional writing and editing skills and can adapt tone, structure, and messaging for different formats, channels, and audiences
  • You are comfortable creating content across a variety of asset types and understand how content should be shaped differently depending on channel and use case
  • You have experience working with SEO principles, content management systems, and digital content performance data
  • You bring strong project management skills and can manage deadlines, priorities, and multiple stakeholders effectively
  • You are collaborative and comfortable working cross-functionally with marketers, product teams, subject matter experts, and external partners
  • You are able to turn ambiguity into clear, structured content and can balance strategic thinking with hands-on execution
  • You have strong attention to detail and care deeply about editorial quality and consistency

Preferred

  • Experience in enterprise SaaS, AI, customer experience, or another technical B2B category
  • Experience working in a late-stage startup or fast-growing scale-up environment
  • Experience with executive content, product launch content, or field/event-related content
  • Experience managing freelancers, agencies, or external content contributors
  • Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field, or equivalent practical experience
Parloa logo

Parloa

4.5 Glassdoor

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

Founded in 2018
Berlin, Berlin, DEU
404 employees (39 in marketing)
89% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
84.1K
Monthly Google Ads Budget
$18.9K
Traffic Source Mix
Search
42.7%
Direct
45.6%
Referral
7.4%
Social
2.7%
Paid
1.5%

Headcount Trend

Current headcount: ~405

Marketing Team

Marketing Team Size
21 (5% of company)
Median Career Experience
11 years
Median Tenure
2.2 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$212M
Last Raise
Series C, 10 months ago

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