Responsibilities

• Social Media • Manage the tnAchieves social media presence and accounts across Instagram, Facebook, LinkedIn, YouTube, Threads, TikTok and X • Design graphics and edit short-form video for each platform • Own the content calendar, and schedule and publish on a consistent cadence • Coordinate the calendar around TN Promise deadlines, program milestones, events and podcast releases • Monitor comments and messages, and route questions to the right team member • Report performance and recommend adjustments to content, format, timing and channel mix "Podcast and Video" • Manage At Scale scheduling and logistics, including guest outreach, recording dates, guest preparation and day-of coordination • Edit episode audio and video, and publish on the established release calendar • Produce episode marketing assets, including clips, graphics, captions and media kits • Produce video content for mentors, students and parents, and support the mandatory student webinar "Document Creation and Editing" • Support the Chief Content Officer on major publications, including the annual report and program handbooks, covering layout production, edits, proofing and press-ready file prep • Build and update program one-pagers for COMPLETE, Access, Summer Programs, TN Promise requirements and legislative priorities • Build and edit slide decks for board meetings, community events and partner presentations • Produce event collateral, including invitations, signage, name tags, programs and run of show documents • Work alongside the data team to turn program data into charts, maps and one-pager displays • Coordinate print production with vendors, including proofs, quantities and delivery deadlines "Website and Brand" • Maintain the tnAchieves website, including publishing blog posts and press releases, updating pages, and refreshing TN Promise and program requirement copy annually • Review materials against tnAchieves brand and voice standards, and proofread outgoing content • Maintain the brand guide, template library, logo files and photo library • Photograph students, mentors, coaches and events, and manage the photo archive in Lightroom "Organizational Support" • Approach all responsibilities with flexibility, accountability and a willingness to support the broader tnAchieves team • Assist with TN Promise meetings and other major organizational initiatives as needed • Respond to routine student communications during periods of increased organizational need • Attends individual and team meetings as scheduled by direct supervisor and leadership

Requirements

• Bachelor's degree required
• Portfolio of design and writing samples required
• Proficiency in Adobe InDesign, Illustrator, Premiere Pro and Lightroom, more depth is better
• Strong working knowledge of Microsoft Word and PowerPoint
• Working knowledge of social media platforms, scheduling tools and analytics
• Strong writing and editing skills, able to draft clean, accurate copy, not only design it
• Careful proofreader who manages multiple deadlines without losing accuracy
• Solutions-oriented, adaptable and quick to ask questions
• Communicates proactively, takes initiative and follows through
• Willingness to travel across Tennessee for events, photography and statewide tour stops

Preferred

• Additional Adobe applications, including Photoshop and After Effects
• Photography and videography
• Print production, including bleeds, spreads, CMYK and press-ready export
• Motion graphics and animation
• Audio engineering
• Squarespace or a comparable content management system
• Data visualization and infographic design
• HTML and CSS

Benefits

• tnAchieves offers a competitive hiring package, complete with generous paid time off, a hybrid work schedule, opportunities for growth and a full benefits package.