Responsibilities

• Lead the development and execution of the Student Programs content and communications strategy.
• Supervise the Content Coordinator and departmental interns, providing mentorship, performance management, approval of leave and expenses, and regular performance reviews.
• Lead communication training initiatives for students through programs such as U-Voice, We-Voice, leadership conferences, and communication-focused placements, both virtual and on-site.
• Direct communications and content coverage for leadership conferences, events, and international mobility programs, including oversight of content collection, production, and deployment across official channels.
• Oversee the creation, editing, and distribution of digital content across the Student Programs website, social media platforms, blogs, email communications, print materials, and merchandise while ensuring brand consistency and platform-specific engagement.
• Manage Student Programs social media strategy, editorial calendars, campaigns, audience engagement, and performance benchmarks to increase reach, engagement, and student participation.
• Collaborate with students, staff, and cross-functional teams to identify and develop content that supports departmental and organizational objectives.
• Partner with Brand Marketing and other internal teams to align Student Programs communications with organizational campaigns, messaging priorities, and brand standards.
• Monitor, analyze, and report on communications performance metrics, including social media, website traffic, blogs, and email engagement.
• Support the planning and execution of student-focused campaigns, contests, events, sponsorships, fundraising activities, and community engagement initiatives.

Requirements

• Bachelor’s degree in related field.
• Prior experience in content production/social media.
• Prior experience working with youth, from elementary school through university-level students, is preferred.
• Prior experience planning events, conferences, and/or workshops is preferred.
• Highly motivated, self-directed, and proactive problem solver.
• Strong organizational, time management, and multitasking skills, with the ability to manage multiple projects simultaneously.
• Detail-oriented with excellent follow-through and attention to accuracy.
• Creative thinker with a strong work ethic and collaborative approach.
• Excellent oral, written, and interpersonal communication skills, including public speaking and presentations.
• Proficient in Microsoft Office Suite, Outlook, and other common business software applications.

Benefits

• 401(k) plan with Safe Harbor and employer matching.
• Health plans (health, pharmacy, dental, and vision).
• 100% paid premiums for life and AD&D insurances.
• Flexible time off and company-paid holidays.
• Flexible work arrangements (remote, on-site, hybrid).