Responsibilities

• Act as the primary point of contact for clients, building trust through in-person meetings, presentations, and workshops.
• Develop and implement strategic content plans and roadmaps, ensuring alignment with business objectives and customer goals.
• Present new product innovations and updates, showcasing solutions that improve client success and business performance.
• Find opportunities for upselling and cross-selling based on customer needs and market trends.
• Collaborate with internal teams across multiple functions.
• Monitor client engagement, track performance metrics, and provide actionable insights to improve customer satisfaction.
• Conduct industry research and competitive analysis to anticipate market trends and deliver data-driven recommendations.
• Represent the company at industry events, trade shows, and networking opportunities to expand business relationships.
• Provide training and education to internal teams to ensure alignment on product offerings and customer expectations.

Requirements

• Act as the primary point of contact for clients, building trust through in-person meetings, presentations, and workshops.

Preferred

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

Benefits

• 401(k) Savings Plan with Company contributions
• health, dental, and vision insurance
• life insurance
• accident insurance
• disability insurance
• tuition reimbursement
• paid time off
• wellness programs
• identity theft insurance