Content & Graphic Design Specialist

At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world.

Content & Graphic Design Specialist

Location: Cleveland (Onsite – 4 days in office)

Department: Government Affairs/Strategic Partnerships/Business Development

Reports To: Director, Government Affairs & Business Development

Travel: >5%

Sponsorship: This position is not eligible for Visa Sponsorship

Relocation: This position is not eligible for Relocation

Your Impact

The Content & Graphic Design Specialist develops clear, visually compelling content that supports the Strategic Partnerships team, including sales, business development, proposal management, and cross-functional initiatives. The roles creates one-pagers, proposal graphics, infographics, presentations, and other customer-facing materials; maintains reusable content libraries and templates; collaborates with Government Affairs, Sales, and Proposal teams, with additional interactions with Product, Marketing and other CHAMP teams as needed; and reviews materials for clarity, grammatical accuracy, and a consistent brand voice.

What You’ll Do

Sales & Business Development Collateral (35%)

• Create and update one-pagers, capability statements, solution briefs, product sheets, partner profiles, and leave-behind materials.
• Design customer-facing collateral for sales pursuits, product enhancements, and customer successes into clear, visually compelling materials.

Proposal & RFP Graphics Development (25%)

• Design proposal graphics, process flows, infographics, architecture diagrams, timelines, organizational charts, compliance visuals, and solution workflows.
• Convert complex technical and operational concepts into evaluator-friendly visuals for RFIs, RFPs, RFQs, demonstrations, and related presentations.
• Collaborate with proposal managers and subject matter experts to ensure graphics support the response strategy and comply with solicitation requirements.

Content Library Management & Internal Support (20%)

• Maintain centralized libraries of approved graphics, templates, icons, diagrams, photos, and reusable content.
• Develop and update Canva, PowerPoint, Word, and proposal templates; manage version control and access to current materials.
• Provide formatting, visual design, and content organization support while identifying opportunities for reuse and standardization.

Cross-Team Collaboration (10%)

• Work with Marketing, Product, Sales, and Proposal teams to plan and execute effective campaigns and organizational initiatives.
• Participate in content planning and brainstorming, coordinate priorities across stakeholders, and manage concurrent design requests.
• Translate product information and business strategies into effective customer-facing communications.

Editing & Proofreading (10%)

• Check text for clear meaning, correct grammar, punctuation, accuracy, readability, and a consistent brand voice.
• Edit one-pagers, proposals, presentations, solution briefs, marketing collateral, and other customer-facing materials.
• Perform final quality assurance reviews before publication, submission, or external distribution.

Required Qualifications

• Bachelor’s degree in Graphic Design, Visual Communications, Marketing, Communications, or a related field, or equivalent professional experience.
• 2+ years of professional experience in graphic design, visual communications, content development, marketing collateral, or related role.
• Demonstrated experience creating professional, customer-facing materials such as presentations, one-pagers, infographics, solution briefs, sales collateral, or similar content.
• Proficiency with Canva, Microsoft PowerPoint, with the ability to create polished, professional presentations and templates.
• Strong understanding of layout, typography, visual hierarchy, branding, and information design.
• Ability to translate complex business, technical, or operational information into clear, visually engaging content.
• Strong writing, editing, and proofreading skills with excellent attention to grammar, consistency, accuracy, and detail.
• Ability to manage multiple projects, deadlines, and stakeholder requests simultaneously.
• Strong communication and collaboration skills, with the ability to work across departments and incorporate feedback.
• Portfolio demonstrating relevant graphic design, presentation design, or visual communication work.

Preferred Qualifications

• Experience supporting B2B, SaaS, GovTech, or professional-services organizations.
• Experience creating graphics and content for RFPs, RFIs, RFQs, proposals, or other formal business responses.
• Experience developing process flows, architecture, diagrams, timelines, organizational charts, infographics, or data-driven visuals.
• Proficiency with Adobe Creative Suite, particularly Illustrator, InDesign, and/or Photoshop.
• Advanced experience with PowerPoint presentation design and Microsoft Word formatting.
• Experience developing and maintaining brand templates, content libraries, digital asset libraries, or reusable design systems.
• Familiarity with government or public-sector communications and procurement processes.
• Experience partnering directly with Sales, Business Development, Product, Marketing, or Proposal teams.

Why You’ll Like Working Here

Competitive Salary

Annual Bonus Potential

Health, Dental & Vision Insurance

Unlimited PTO Policy

Matching 401K with immediate vesting

Subsidized Lunches at our Cleveland Headquarters

Fast Paced work environment in a growth company

Newly Renovated Office Space

Salary Range

The expected salary range for this position is $90,000-$105,000 annually. This is a good faith estimate, and final compensation may vary based on experience, skills, and geographic location.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help.

By joining CHAMP, you will be an integral member of our team with many opportunities for personal growth and upward mobility in a growing organization. We have a great culture that is flexible, collaborativeand welcoming.