Content & Donor Communications Manager/ Senior Manager

Long Beach, CA (Remote)

$77K/yr – $88K/yrSenior Level3+ years expSalaried Ft

Posted 6 weeks ago

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Job Summary

Own donor comms and storytelling across email, social, and pages with data-driven optimization, turning donors into long-term supporters.

  • Own and optimize welcome email series for new supporters, new one-time donors, and new monthly donors.
  • Lead major acquisition and stewardship campaigns with creative development and cross-channel execution.
  • Translate program work into donor-facing stories and narratives that drive action and deepen relationships.

Job Description

Responsibilities

  • Own and continuously optimize our three welcome email series for new supporters, new one-time donors, and new monthly donors
  • Develop all fundraising campaign content for 2–3 annual campaigns (World Refugee Day, Giving Tuesday, end-of-year/holiday, etc) with the goal of increasing donor acquisition
  • Emails
  • Landing pages
  • Site pop ups
  • Social posts
  • Work with the Marketing Operations Manager to analyze email performance data (open rates, click-through rates, conversion rates) and use insights to improve future copy
  • Collaborate with the Assistant Director of Growth to monitor campaign performance, identify opportunities for improvement, and make adjustments in real-time to ensure that fundraising goals are met
  • Develop and maintain a consistent, compelling organizational voice across all written channels
  • Continuously refine LiNK’s voice and update internal communications guide as needed

Requirements

  • 3+ years of experience in nonprofit fundraising communications, direct response copywriting, or a closely related field where email conversion was a primary responsibility
  • Strong portfolio showcasing a range of formats: long-form storytelling, email communication, and campaign copy
  • Experience using performance data (open rates, CTR, conversion metrics) to inform and improve content strategy
  • Experience managing social media accounts for an organization or brand across multiple platforms
  • Hands-on experience developing and executing integrated marketing campaigns across social media, email, and other channels
  • Self-directed, proactive,, and comfortable pushing projects forward independently from start to finish
  • Strong organizational skills with the ability to manage multiple tasks, deadlines, and priorities effectively

Preferred

  • Knowledge of donor psychology and giving motivations
  • Experience writing about complex humanitarian, social justice, or human rights issues for a general audience
  • Ability to write with clarity and empathy about complex or sensitive topics
  • Photography experience
  • Working knowledge of graphic design
  • Korean language proficiency
Liberty in North Korea logo

Liberty in North Korea

The North Korean people are overcoming one of the greatest challenges facing humanity today.We're working with the people to accelerate change.

Founded in 2004
Long Beach, California, USA
96 employees (20 in marketing)

Traffic Signals

Monthly Visitors
64.3K
Monthly Google Ads Budget
$7.5K
Traffic Source Mix
Search
60.1%
Direct
12.4%
Referral
12.9%
Social
8.5%
Paid
3%

Headcount Trend

Current headcount: ~95

Marketing Team

Marketing Team Size
18 (19% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Seed, 13 years ago

Funding History

  • Jan 2013
    Seed