Community Specialist | 900 N Michigan at lululemon | Chicago, IL | $22/hr – $25/hr

lululemon

Community Specialist | 900 N Michigan

Chicago, IL (On-site)

$22/hr – $25/hrMid Level1+ years expFull time

Posted 5 weeks ago

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Job Summary

Own local community strategy and ambassador programs to drive new guest acquisition and retention while turning events into measurable community impact.

Community ownership: steward relationships with Ambassadors, Sweat Collective, studios to fuel guest growth and engagement.
Event and partner activation: host and support local events and seed products through partners to expand footprint.
Insights and culture: track community metrics to advise store leadership on events, projects, and initiatives.

Job Description

Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
Attend, support, and/or host local and regional Community events.
Execute the product seeding strategy through community partners and Ambassadors.
Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Must be legally authorized to work in the country in which the store is located
Must have the ability to travel to assigned store with reliable transportation methods
The work schedule can vary based on store needs
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building

Education: High school diploma/GED/equivalent, or above
Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities

Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series (to name a few)

lululemon

4.2 Glassdoor

If you are seeking a job opportunity with lululemon, please note that our recruiters will only contact candidates using an @lululemon.com email address. -- lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback.

Founded in 1998

Vancouver, BC, CA

24K employees (1,938 in marketing)

corporate.lululemon.com/careers

82% recommend to a friend

84% CEO approval