Responsibilities

• The Community Relations Director (CRD) leads the sales and marketing initiatives. The goal is to increase/maintain occupancy. The CRD supports the financial success of the community, representing the company's culture and values, developing strategic marketing plans, and role-modeling extraordinary customer service. The CRD builds relationships with future residents, families, team members, vendors, and the greater community.
• You will have overall responsibility for the sales and marketing process, working collaboratively with members of your leadership team.
• You will make sales calls, schedule educational presentations, and coordinate marketing events.
• You will do outreach to nursing homes, physician offices, and other health care professionals.
• You will guide, train and support team members to serve as a backup in taking inquiry calls, giving tours, and providing customer service as needed.
• You will maintain a working knowledge of federal and state regulations.
• You will prepare reports as required and develop strategic marketing plans.
• You will model the Compass Senior Living values of goodness, loyalty, faith, and fun as a representative of your community.

Requirements

• bachelor?s degree or relevant experience in a related field.
• compassion, kindness, and the desire to work with elders and their families.
• computer literacy, savvy in social media, and proficiency in learning specified online programs.
• organizational skills and the ability to multi-task in a team environment.
• ability to work independently, be self-motivated, and be goal-directed.
• ability to demonstrate excellent customer service and interpersonal skills.
• good verbal communication and the ability to read, write, and speak English with residents and coworkers who only speak English.
• meet all health requirements as specified by state and/or federal regulations.
• able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• pass a criminal background check.

Benefits

• Accrue vacation and sick time starting your first day!
• 401(k) retirement savings plan after 90 days, with employer match after one year.
• Financial wellness education program.
• Wellness and Fitness Resources with savings discounts.
• Early access pay options
• Career growth through ongoing training programs and mentorship opportunities.
• Medical, Dental, Vision, and Voluntary Benefit options
• Employee and Family Assistance Program to support your emotional wellness.
• Education reimbursement program.