Responsibilities

• Assist with marketing initiatives, tours, and inquiry follow-up as directed by the Director of Sales & Marketing.
• Develop and maintain a referral network by engaging with community partners and healthcare professionals.
• Maintain accurate records, track leads, and conduct follow-ups per defined protocols.
• Participate in outreach activities, health fairs, and community events to promote Eliza Jennings services.
• Deliver campus and community presentations and support marketing campaigns designed to attract prospective residents.
• Keep current with competitors' offerings and highlight unique features of Eliza Jennings’ continuum of care.
• Assist residents and families during move-in, care transitions, and discharge.
• Coordinate the admission, transfer, and discharge process across care levels, ensuring timely and complete documentation.

Requirements

• Bachelor’s degree with focus in health care and/or marketing.
• Demonstrated sales proficiency.
• Understanding business, budgeting, and database management.
• In-depth knowledge of local, state, and federal regulations.
• In-depth communication skills: demonstrated ability to present material orally and in writing in an articulate and concise manner; demonstrated ability to listen and process others’ points of view.
• In-depth emotional intelligence: behavioral maturity, demonstrated trust and integrity, high ethical standards, demonstrated self-awareness and accurate self-assessment; demonstrated ability to prevent, reduce, and resolve conflict; sensitivity and empathy, openness, reliability and consistency.
• Computer proficiency with understanding of business, professional and industry related applications.
• Demonstrated ability to negotiate and close business, recognize alternatives, evaluate relevant information and make timely decisions.

Preferred

• Licensed Independent Social Worker (LISW) or Ohio Licensed Nursing Home Administrator (LNHA)