Responsibilities

• Lead activities related to public and community engagement across the program.
• Develop, maintain, and execute the Community & Public Outreach Plan, including goals, messaging, and annual engagement strategy.
• Oversee the creation and maintenance of engagement KPIs, performance dashboards, and continuous improvement metrics.
• Maintain community directories, outreach calendars, and engagement tracking systems.
• Coordinate outreach activities across multiple internal teams, ensuring alignment with digital, content, and strategic communications functions.
• Manage engagement workflows, ensuring timely coordination with stakeholders, partners, and program offices.
• Build and maintain relationships with community groups, installation programs, service branches, and family support organizations.
• Ensure messaging consistency, audience alignment, and policy-informed engagement approaches.
• Provide executive-level reporting, summaries, and recommendations to leadership.
• Coordinate with analytics teams to integrate measurement frameworks into dashboards and reporting tools.

Requirements

• Fluent written and spoken English required
• Minimum 10 years of experience in public engagement, community outreach, stakeholder relations, or strategic communications
• BA/BS in Public Relations, Communications, Public Affairs, Marketing, or a related field
• Strong leadership and organizational skills with the ability to manage complex engagement programs
• Excellent written and verbal communication skills
• Ability to build and sustain relationships with diverse audiences
• Strong analytical skills to develop, track, and report on engagement metrics
• Ability to manage multiple priorities, deadlines, and stakeholder needs in a dynamic environment
• Knowledge of stakeholder mapping, segmentation, and engagement modeling
• Understanding of measurement frameworks, KPI development, and performance tracking

Preferred

• Willingness or ability to work in the DMV region (DC/MD/VA) as preferred

Benefits

• Family & parental support
• 12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave)
• Applies to birth, adoption, and surrogacy
• Up to 10 days’ paid fertility leave per year (5 per cycle)
• 2 days’ paid leave for new grandparents
• $2,500 annual interest-free parental loan
• $6,000 interest-free fertility treatment loan
• Healthcare & wellbeing
• Three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)
• $0 employee-cost dental and vision
• 10 days’ health leave per year (mental and physical)