CareWell Health

Community Outreach & Patient Engagement Specialist

East Orange, NJ (On-site)

$19/hr – $21/hrEntry Level1+ years expFull time

Posted 3 months ago

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Job Summary

Drive community outreach to connect underserved residents with available healthcare services and reduce access barriers.

  • Must-have: 1 year of community outreach experience in a healthcare or behavioral health setting.
  • Standout: Strong engagement skills and ability to work independently in diverse environments.

Job Description

Responsibilities

  • Represents the hospital at community events, churches, health fairs, housing communities, and local organizations.
  • Conducts outreach activities both indoors and outdoors.
  • Engages residents in meaningful conversations about available healthcare services.
  • Assists individuals in understanding how to access care and schedule services.
  • A collaborative that builds trust within underserved communities.
  • Identifies barriers to care (transportation, language, insurance concerns) and communicates them to leadership.
  • Supports patient recruitment and retention initiatives.
  • Maintain detailed outreach documentation and tracking reports.
  • Collaborate with clinical and administrative teams to support growth and community impact.
  • Assists with other community outreach responsibilities as needed.

Requirements

  • High school diploma or equivalent required.
  • Medical Assistant certification or prior experience in a healthcare setting preferred.
  • Valid driver’s license preferred.
  • 1 year of community outreach experience in a behavioral health or acute care setting preferred.
  • Basic knowledge of medical terminology and patient care processes.
  • Strong communication and engagement skills.
  • Comfortable working in diverse and sometimes challenging environments
  • Professional, confident, and culturally sensitive
  • Self-motivated and able to work independently
  • Ability to attend community events, including occasional evenings and weekends

Preferred

  • Medical Assistant certification or prior experience in a healthcare setting preferred
  • Valid driver’s license preferred
  • 1 year of community outreach experience in a behavioral health or acute care setting preferred
  • Basic knowledge of medical terminology and patient care processes
  • Strong communication and engagement skills
  • Comfortable working in diverse and sometimes challenging environments
  • Professional, confident, and culturally sensitive
  • Self-motivated and able to work independently
  • Ability to attend community events, including occasional evenings and weekends

Benefits

  • Health, Dental and Vision Insurance
  • Basic Life and Disability Insurance
  • Whole Life, Accident, Critical Illness and Hospital Indemnity Insurance
  • Flexible Spending Accounts
  • Employee Assistance Program
  • 401(k)
  • Paid Holidays and a generous Paid Time Off Plan