Community Outreach and Front Desk Coordinator

Houston, TX (Hybrid)

$15/hr – $30/hrMid LevelFull time

Posted 8 hrs ago

Job Summary

Own the end-to-end community-driven patient acquisition by building relationships, following through, and turning connections into new patients while meeting measurable goals.

  • Own the pipeline by converting community connections into new patients.
  • Drive outreach across events, calls, and follow-ups to hit targets.

Job Description

Responsibilities

  • Approximately two-thirds of your time will be spent OUT in the community creating relationships and generating new patient opportunities.
  • Your job is to find the opportunities, build the relationships, show up, follow up, and turn community connections into new patients.
  • You're not waiting for the phone to ring. You're helping MAKE the phone ring.
  • PART COMMUNITY CONNECTOR. PART FRONT DESK.
  • You'll also be cross-trained at our front desk so you understand the entire patient experience and can jump in when needed.
  • That includes answering phones, scheduling patients, following up with leads, rescheduling missed appointments, reactivating past patients, helping manage patient flow, and creating an incredible experience from the first phone call through the front door.
  • We need someone who can comfortably move between: "I'm attending a Chamber event this morning." and "I'm calling 15 patients this afternoon to get them rescheduled."
  • No hiding behind a computer all day. No waiting around for someone to tell you what to do.
  • We're looking for a relationship builder AND a follow-through person

Requirements

  • Extroverted and energized by people
  • Naturally curious and love researching
  • Great at building genuine relationships
  • Comfortable making phone calls and following up
  • Excited about events and community involvement
  • Creative about finding new opportunities
  • Organized enough to track your contacts and follow-up
  • Self-motivated and willing to take initiative
  • Passionate about helping people improve their health
  • Comfortable being held accountable to measurable goals

Preferred

  • Bonus points if you're already well-connected in the local community or have experience with networking, business development, hospitality, events, sales, healthcare, marketing, or community outreach.

Benefits

  • Employee discount
  • Flexible schedule
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Rock Sports & Spine Therapy

1.0 Glassdoor

ROCK SPORTS & SPINE THERAPY PLLC is a company based out of 14690 MEMORIAL DR, HOUSTON, Texas, United States.

HOUSTON, Texas, USA
3 employees
0% recommend to a friend

Salaries

Posted range

$15/hr – $30/hr

Taken straight from the job posting.

See all Rock Sports & Spine Therapy salaries

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1.8K
Traffic Source Mix
Search
39.4%
Direct
23.9%
Referral
8.3%
Social
5.4%
Paid
8.2%

Headcount Trend

Current headcount: ~3
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Community Outreach and Front Desk Coordinator

Rock Sports & Spine Therapy · Houston, TX · Hybrid