Responsibilities

• Drive referrals to attend the Senior Adult Day Program.
• Increase our brand and drive in client admissions.
• Interface with Service coordinators, health care offices and Adult daycare Directors.
• Develop a network connection of resources in the Lehigh valley/surrounding areas, hospitals, senior housing, etc.
• Coordinate marketing plan to perform key marketing functions with the direction of Management.
• Be trained on provider / insurance / vendor billing systems to perform client intake & referral / authorization management.
• Work with Case Managers to obtain authorizations for adult daycare and transportation services to ensure eligibility and tracking of missing authorizations.
• Work with the Veterans Administration, Department of Human Services and Home & Community Based Services programs for Seniors.
• Focus on driving in new enrollments by working with Families/Caregivers, hospitals and rehab referrals, Area Agency on Aging, Medicaid waiver contacts.
• Have working experience / a network of contacts with Physicians and various health care providers.

Requirements

• Two or more years’ experience working in the Human Services field preferred.
• Must have excellent Customer Service & Communication skills
• Prior experience working with computer systems, google drive required.
• This individual shall possess a clean driver’s license for at least 3 years and not have been convicted of a crime. (Criminal, DMV Background check, Drug & Alcohol tests are required this position.)
• Experience working with Geriatric population
• Computer skills and experience with office management / billing a plus
• Devi Ault Day Services is an Equal Opportunity Employer. *We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law. Qualified individuals with disabilities are encouraged to apply.

Preferred

• Bi-Lingual / Spanish is a plus.